I sold furniture, bedding, financing, and service warranties.

I sold used vehicles, extended service plans, and accessories while practicing excellent customer service.

*Managed and reviewed the performances and assignments of security service providers to ensure 100% operational effectiveness*Conducted security/loss prevention investigations by using solid people management, surveillance, and interviewing skills*Monitored and coordinated the maintenance efforts on all security equipment to keep down time at an absolute minimum*Managed and monitored all security hardware including; CCTV, access control, DVR, intrusion, and fire systems as needed to support proper operation of the security command center*Created and managed employee access badges and assigned correct clearance levels*Troubleshooted any badging issues to determine action necessary to correct problem*Managed and updated the software database to accommodate new employees*Monitored and managed the security alarm dispatch center team to ensure proper emergency response procedures*Direct and sustain administration and training for a staff of 14 security personnel*A team member that supported the training and assistance for the facility health and safety initiative

*Direction, administration, and training for a staff of 10 security personnel*Management and administration of the firearms licensing and training program for all security personnel to ensure proper licensing and certification*Monitored and coordinated the security alarm dispatch center team to ensure proper emergency response procedures*Developed a security training manual and organized efforts for enhanced training on a consistent basis*Performed audits and inspections of security hardware at bank owned facilities