Dan Kovar work email
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Dan Kovar personal email
I'm a proven Program & Operations leader with an extensive background in solving complex challenges in field network operations, fleet management, and environmental remediation. As a manager, I'm known for the straightforward mentorship and coaching of technical employees to ensure efficient and safe operations in a fast-paced environment. Above all, I'm known for a deep expertise utilizing LEAN and Six Sigma methodologies to develop cost reduction, implementation, root cause, and benchmarking. email: dan.kovar@gmail.comSpecialitiesTechnical Process QualityQuality AuditingInternal AuditingKPIs Benchmarking SAP Business Intelligence Operations Management Tableau Business Plans Departmental Budgets SQLMS Office Suite Oracle/SAP NetSuite Report Automation Contract NegotiationGIS Power BI Workload Prioritization Dashboard Creation
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At&TSacramento, Ca, Us -
Senior Program Project ManagerAt&T Oct 2020 - PresentDallas, Tx, Us• Senior lead for Mid-West region internal AT&T projects incorporating over 7,000 employees, spanning 5 states • Oversee audit internal reporting systems from initiation to delivery identifying employee fraud, customer abuse, and integrity issues • Manage forecasting of projects, budgeting, resource allocation, and risk on end-to-end projects• Collaborate with external vendors on framework, schedules, estimates, resource plans, and integration of deliverables -
Senior Specialist Technical Process And QualityAt&T Jan 2015 - Oct 2020Dallas, Tx, Us• Developed, designed, and automated reports, scorecards, and dashboards for leadership team covering 8 states• Achieved optimum results and best customer experience for over 7,000 technicians through the monitoring, tracking, and coordinating of technician routes using dual-axis geocoding • Facilitated identification analysis and development and documentation of network process improvements for national Methods & Procedures • Evaluated, tested, and implemented new dispatching platforms and circuit testing applications for our technicians; collaborated with external IT resources -
Technology & Operations CoachAt&T Jan 2014 - Jan 2015Dallas, Tx, Us• Negotiated Step 1 & 2 union grievance meetings, documentation of chronological events, and attendance discussions including FMLA, Disability, and abeyance meetings• Ensured accountability for field managers and their technicians; conducted safety investigations for 9 management teams with a total of 188 technicians• Implemented improvement plans to hold managers and technicians accountable by identifying and determining the benchmark and root cause • Achieved 98% efficiency, 94% quality, and 95% customer satisfaction in less than one year• Outcomes included training, coaching, developing best practices, documentation, and discipline -
Network Operations ManagerAt&T May 2011 - Dec 2014Dallas, Tx, Us• Managed teams ranging from 12-19 technicians per team within the greater Sacramento valley • Set schedules, payroll, forecasting, balance workloads, coordinate fleet repair, technician routing, procure customer-provided equipment, and customer escalations• Trained technicians in the Sacramento market with advanced static IP configuration, firewalls, and VOIP networking skills • Coached & mentored employees and facilitated safety/accident investigations, grievance meetings, and attendance discussions -
Premises TechnicianAt&T May 2008 - May 2011Dallas, Tx, Us• Installed and repaired commercial and residential copper and fiber networking systems• Troubleshot gateways, wiring, networks, static IP, firewall, Wireless, WLAN, and VPN issues -
ManagerKovars Satori Academy Of Martial Arts Jan 1996 - May 2008Carmichael, California, Us
Dan Kovar Education Details
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Saint Leo UniversityMaster Of Business Administration (M.B.A.) -
California State University-SacramentoEconomics
Frequently Asked Questions about Dan Kovar
What company does Dan Kovar work for?
Dan Kovar works for At&t
What is Dan Kovar's role at the current company?
Dan Kovar's current role is Senior Program Project Manager.
What is Dan Kovar's email address?
Dan Kovar's email address is dan.kovar@att.eu
What schools did Dan Kovar attend?
Dan Kovar attended Saint Leo University, California State University-Sacramento.
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