Partner with cross-functional resources in order to provide timely and accurate resolutions to issues. Interpret and explain HR business processes, policies and procedures to Business Inquiries. Leverage knowledge of Workday business processes, security, business acumen and critical thinking. Identify root causes and mitigates issues. Provide proactive analysis and recommends solutions to data quality issues utilizing inductive and deductive reasoning. Support quality initiatives to capture Employee Data defects and escapes.

Consults with business partners and work groups on business processes and human resource systems. Coordinates projects with customers and business partners to resolve issues. Evaluates requests for various Human Resource (HR) user access and takes appropriate action. Conducts fact finding for internal and external Human Resource (HR) audits. Maintains process documentation on HR systems application processes. Reviews existing HR business practices and applications for improved system modifications. Develops, deploys and communicates new business processes and procedures in accordance with Company and legal requirements. Assigns, monitors and oversees ticket workload. Creates and maintains electronic forms for HR transactions. Analyzes and tests systems to resolve data discrepancies, enhance efficiency or support new business requirements. Ensures system functionality and data integrity, Creates Human Resource Management Systems (HRMS) data error queries to audit transaction activity for errors using established work procedures.

Employee Relations Partner (Contract)Assigned to the Career Growth and Employee Movement Human Resources team. Ensured the selection, promotion, movement and retention of talent through the employee life cycle. Focused on employee movement, hiring process support, on-boarding, promotions, reduction in workforce and workforce planning. Assisted with employee reclassification's. Coached hiring managers through the interview and selection process. Conducted salary analysis and provided management team with market-based salary offers. Provided support through the transition to new Workday system.

Supervised all stores human resources functions for multiple locations within the St. Louis District. Scope of responsibilities include, recruitment, retention, organizational development, engagement strategies, succession planning, performance management, training and employee relations.

Managed professional executive development program for the 17,600 employee's. Identified educational opportunities and created curriculum to support educational needs. Partnered with VP Education & Development on succession planning and developmental opportunities. Supported Macy's Midwest sales and profit objectives by embracing priorities and delivering quality information to educate executives and help achieve Company initiatives.