Commercial leader with 10+ years of experience in strategic sales management and exceptional customer experiences. In roles such as CCO, COO and CEO, I have led sales and service teams in several industries, strengthened the customer journeys, delivered sustainable and strong results, and understood how to create value between customers, employees and the company.I SEE OPPORTUNITIES AND EXECUTE RESULTS ON BOTH TOP AND BOTTOM LINESMy strength lies in identifying commercial opportunities, building strong customer relationships, and executing sales strategies that ensure top and bottom-line results. My trained eye for identifying opportunities and potential, enables me to quickly and concretely drive development and change, including growth scaling, process optimization and digitalization.... AND A FEW EXAMPLES OF MY RESULTS SPEAKS FOR THEMSELVES👉As CEO at Carbucks, I established strategic partnerships with 56% of the Danish insurance market. Our approach to service not only led to an impressive Net Promoter Score of over 90, but also to 5 stars on Trustpilot.👉In my role as COO at DEAS, I improved tenant satisfaction by 10%-points by implementing "New ways of working" with Lean principles, optimizing processes and increase digitization. The efforts also resulted in a 300%+ improvement on Trustpilot, and supported a 9% annual growth in revenue.👉As CCO and later COO at Europæiske ERV, I turned annual losses into stable annual earnings of 27m. Through my customer-focused leadership and commercial efforts, we achieved a Net Promoter Score of over 50 and built loyal customer relationships.AS A LEADER, I BELIEVE IN COLLABORATION, VISIBILITY AND THE IMPORTANCE OF LISTENING I believe in visible leadership that sets direction and goals, and is an active sparring and collaborator partner for employees and colleagues. I develop employees through challenges, delegation, involvement and opportunities to unfold their potential. My ability to listen, communicate clearly, and create a direction, has helped me inspire and engage people on the shared journey.📞 +45 20 55 35 13✉ landterne2@gmail.com