• Promoted to support customers under the Strategic Accounts classification, with the highest growth potential• Assist largest enterprise customers with all aspects of data center networking including firewalls• Lead projects with very large, modular units running in an active/active configuration• Serve as the SME for Juniper SRX and F5 BigIP and technical mentor in application delivery and security• Define standard operating procedure, runbooks, maintenance plans (MOPs), and change control procedures• Manage vendor relations with Cisco, Juniper, and F5 including licensing, support renewals, and TAC cases• Collaborate with council for safe harbor firmware version selection including risk analysis and impact to fleet• Design reference architecture and diagrams including presentations to customers• Assist customers with hyperscaler interconnect configuration including GCP and AWS dedicated interconnects• Support customers with DDOS mitigation (DDOS, SYN flood, etc), DNS changes, connectivity issues, device replacement/upgrades, performance troubleshooting, upgrade planning, and VPN (IPSec, SSL)

• Promoted to safeguard computer systems and networks from cyber threats; configured and deployed firewalls• Conducted regular scans & assessments to identify network vulnerabilities and develop strategies to mitigate them• Implemented access control measures, including user authentication, and encryption protocols, to restrict access

• Promoted to maintain and secure network infrastructure; maintained security devices and antivirus solutions• Partnered with security product vendors, evaluated new technologies, and managed vendor relationships• Conducted penetration testing and vulnerability assessments to identify and address weaknesses in the network

• Installed cable servers and networking equipment in data center racks, ensuring proper organization and labeling• Diagnosed and resolved hardware and network issues to minimize downtime and maintain data center operations• Executed and verified data backup and recovery procedures to protect against data loss