Dan Lee Email & Phone Number

London, England, United Kingdom

Mile End

In this role I provided support in the Events team with the successful delivery of reputation events, including QMUL’s graduation ceremonies and Open days. I took a lead on operations and logistical aspects of the events which included chairing operational meetings, liaising with service teams and external suppliers to ensure a smooth delivery of the event. I also worked closely with my team on all other elements of the event planning process through communication with clients, stakeholders and QMUL colleagues and Senior Executives.I led on 'Public Lecture Series' events, responsible for all areas of event delivery, including; gathering briefs, working with departments on speakers and content, managing budgets, coordinating event logistics, on-site event management and post-event reconciliation. I was responsible for maintaining the QMUL Events team website with full use of Content Management System (T4). I worked with the web team to create a more efficient and robust search function as well as designing a new layout for the events page to improve visibility and engagement.Ability to use programmes including: Terminal 4, Agresso (Finance System), TeamGantt (Project Management Software)

Hyde Park London

Whilst at The Royal Parks I was based at ‘The LookOut’; a unique and prestigious sustainable events venue in the heart of Hyde Park. I converted commercial venue hire enquiries into sales, managed the school bookings as part of the education programme, oversaw the on-site operations on the lead up to and during live events and managed facilities at the venue.Commercial Venue Hire- Responded promptly to enquiries, providing prospective clients with accurate information tailored to individual requests- Coordinated and hosted venue show-rounds to showcase ‘The LookOut'- Tracked enquiries and booking status using ‘eBIS’ for financial administration and Salesforce as CRM- Manage the conversion of enquiries for new and existing clients into confirmed business- Supported the development and promotion of ‘The LookOut’, working with the Commercial team and catering partners to convert venue hire sales, up-sell and add value to the client’s experience.- Account management- On-site event management - Coordinating suppliers during set-up/derig and the main point of contact for client’s during eventsLearning and Community Programmes - Logged, handled and converted enquiries using ‘Salesforce’- Issued, tracked and chased sales invoices from clients, liaising with the Finance team to ensure prompt and accurate paymentVenue Operations & Facilities Management- Excellent service standards for day to day venue operations, through efficient planning of staff, services and resources- Coordinated, planned and monitored the maintenance contractor (Vinci); scheduling planned and reactive maintenance works to resolve problems that arose within the venue and grounds - Maintained high standards of H&S in accordance with wider policies, procedures and practices- Conducted new starter inductions and training. Including; vehicle inductions, venue familiarisation and manual handling- Managed stock levels of office consumables and created weekly building management rotas

London, United Kingdom

My role at AMEX requires me to have strong communication with clients and venue suppliers across the UK. Dealing with initial client request, confirming finer details and requirements of the event, sourcing appropriate venues using Cvent, creating meeting proposals and presenting to client, filing final documents and reconciling the budget.

It has been a fantastic and unforgettable opportunity to spend 2 years abroad; my experiences and the skills I developed have been fundamental in my personal growth and will prove valuable in my career. Whilst travelling, I researched and planned every move, which strengthened my ability to organise, prioritise and make decisions as well as highlighting the importance of being resourceful and keeping to budgets. Being exposed to different cultures, experiences and environments enabled me to be adaptable and clearly communicate in a concise manner. Dealing with unexpected situations allowed me to be flexible and develop my creativity in problem solving. In Asia I joined voluntary projects, including the launch of sustainable brand ‘SuperBee’. Whilst in Australia I split my time between paid work and travelling from Perth to Cairns in a DIY converted campervan.

Queensland, Australia

I co-managed a 5* luxury Boutique Lodge in the Australian Rainforest. The business was struggling to succeed - I saw this as an exciting opportunity to explore my passion for business management. I made great progress to formulate a business plan and set clear structure within the processes and running of the business. I developed a portfolio of marketing collateral, established partnerships with local businesses and the tourism industry and began proceedings to utilise the lodge as an events venue. I recruited and managed housekeeping as well as maintenance staff, and completed administrational tasks, including; management of booking systems, stock levels, industry and competitor research, guest liaison, creation of financial spreadsheets and budget tracking. I was proud to exceed guest’s expectations and aimed to delight throughout the guest experience. After 4 months the business was showing fantastic results due to the development and direction I had pursued;• Since implementation of the business plan and new processes the business was proving to be profitable with monthly profit increasing 400% compared to the previous 12 months.• Occupancy increased from 30% in 2016 to 85% in 2017 and Booking.com guest reviews increased from 7 to over 80 with a consistently high score of 9.8/10.

Loughton

I developed, managed and implemented the marketing strategy for PSI’s calendar of B2B and B2C Electric and Hybrid Vehicle events. I conducted in-depth competitor analysis and market research to identify areas of improvement and presented my findings and ideas to higher management. As a result of my proposals we strengthened our strategy and capitalised on the most suitable channels; social media, email marketing and radio campaigns. As well as updating communication tools and increasing marketing collateral. We saw a 27% Increase in attendance at events compared to the previous year. Areas of personal achievement include;• I successfully influenced a change in the platform used to create the E-Newsletters and developed the content within it. We identified a direct correlation between the improved newsletter and increase in website traffic, event registrations and social followers.• I created a proposal for a social media strategy and developed a content plan to ensure we were maximising opportunities to reach our unique targeted demographic, highlighting estimated reach and engagement figures based on multiple budgets. As a result, a paid Social Media promotion was allocated within the marketing budget. I implemented and managed the new social strategy for ongoing events which received great feedback, engagement and ROI.• I developed a platform to collect feedback from event attendees and exhibitors. I collated the findings to compile statistics, which were used as a valuable element in the event evaluation reports and a reference point for the development of future events.• In addition to my marketing role I was involved in operational and logistical tasks. Assisting the event coordinator in the lead up to all events as well as during the live events, ensuring that the event ran efficiently. Including; set-up, coordinating suppliers, exhibitors as well as greeting VIP’s ensuring that professional relationships were built and maintained.

Warrington, United Kingdom

My role at CSU was predominately to promote, extend & defend the students rights and be the voice of the students of our institution on various high-level committees within the university. The role is hugely satisfying and changes daily, responsibilities range from academic support/advice, welfare guidance, sports & societies and campaigns & activities. Other responsibilities are to organise campaigns for the Students' Union, campaigns regarding; safety, mental health awareness campaigns and community events. Furthermore, I contribute to the facilitation of our ninety-five Sports Teams and Societies and work closely with members to improve participation and engagement in order to improve retention and success of students at the University students and add to their experience.As part of the 4 member executive team we set the direction of the Students’ Union through; constructing and implementing strategic plans, oversee policy, charity assets and recruit and manage 19 full time members of staff and 40 student staff. This involves running campaigns targeted at improving the academic and welfare experience of students and lobbying the University and the local council in the interest of protecting and enhancing the student experience. Key responsibilities - Figurehead for Representation of 17,000+ students at the University Of Chester- Member of CSU Trustee Board and Director- Regular liaison with University governors, the Vice Chancellor, and other senior managers- Regular liaison and campaigns with University faculties and departments, including LIS, marketing --and corporate communications- Close working relationship with local organisations including Cheshire Police, Cheshire Fire Service, Cheshire West & Health & Welfare services.- Overseeing of CSU’s commercial services, 3 shops and a bar, including the marketing and organisation of entertainment and performance events- Panel member on numerous academic malpractice, disciplinary and appeal hearings

Warrington, United Kingdom

I combined individual exercise sessions with comprehensive nutritional advice to help clients achieve personal goals. I enjoyed inspiring others to commit to long-term health and fitness goals and encouraged activities and coping methods that transform unhealthy habits and fuel healthy minds and bodies.As a fitness instructor I perform the following tasks:Demonstrate the correct way to use exercise equipmentMonitor the misuse of equipmentEnsure the gym is clean and free of health and safety hazardsDeliver exercise classes and workshopsDevelop personal exercise and diet plansInvolved in fitness assessments, consultations and induction sessions for new clientssupervising clients to make sure that they are exercising safely and effectivelyleading group exercise classes, such as circuit training or boot camps

London, United Kingdom

My responsibility was mainly scouting new talent, recommending them to A&R managers who would eventually sign the artist to a label. Overseeing all aspects of the process that leads up to the delivery of a successful showcase of newly signed bands/artist or to young artists who want to showcase their talent with the opportunity of record label managers and owners in attendance was also another main task.

Business Management & Events Management, Business Management And Events Management, 1St Class Honours

Activities and Societies: Vice Captain- Football Team Rugby Union

Education record