I am a highly experienced retail operations director with a career that has allowed me to deliver results for market leading food retailers in both Europe and Asia, running complex retail operations of up to 280 stores, ranging from 2,000 to 50,000 square feet. I have developed a deep knowledge of running retail stores in extremely challenging retail environments, where the market is subject to high rental, severe space limitation, and a diverse customer base.Success has stemmed from always aiming to drive consistency for our customers, by establishing and continually improving standard ways of working, simplifying communication between stores and head office, deploying new technology, and most critically developing my team.I have always strived to understand as fully as possible the needs of my customers, and the experience that will delight them whatever their shopping mission. As a result, I have been able to bring to market several highly successful new retail concepts that increase sales, margin, and profitability, but most importantly delight customers.