Dan M. Email and Phone Number
Experienced Information Technology Technician with a demonstrated history of working in the information technology and services industry. Skilled in Windows XP, 7,8,10, Customer Relationship Management (CRM), Customer Satisfaction8/Managerial Economics from Institutul Bancar Roman.
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Customer Support EngineerVeeam Software Aug 2019 - PresentBucharest, Romania -
It TechnicianSamsung Jul 2018 - Aug 2019Romania- Hardware maintenance- Installing/configuring/maintaining Windows 98/2000/XP/Vista/7/8/10- Recovery, back-up of information-Remote assistance via KASEYA- Acronis image deployment and image creation- Networking- Establishing the optimal configuration for the users' needs- Diagnosis of desktop, application, networking and infrastructure issues- Experience of supporting a wide and varied client base- Troubleshooting PC's, laptops and mobile devices- Open Fire Spark Chat server management and user /chatroom creation- Providing support to all company projects and its employees- AD basic task (creating users, shares) for Active Directory 2003/2008/2012- Support for: Windows XP/Vista/Windows 7/8/10, Office 2003, 2007 and 2010, 2013, Anti-Virusmaintenance, DNS/DHCP, TCP/IP, Ethernet and wireless routers- Hardware Troubleshoot, Network Troubleshoot, Soft phoneTroubleshoot, Avaya Troubleshoot, Software Troubleshoot
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System AdministratorSamsung Electronics Romania Jul 2018 - Aug 2019Romania -
Information Technology TechnicianCgs (Computer Generated Solutions) Nov 2006 - Jul 2018Bucharest, Romania -
Sales ManagerTurbo Gsm Sep 2006 - Nov 2006Bucharest, RomaniaPhone and accessories sale, promoting mobile offers for Orange, contracting new subscribers,primary accounting using the Charisma software, NIR. Photo printing.
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Customer SupportOrange Jul 2006 - Sep 2006Bucharest, RomaniaOffering assistance to Orange Clients -
Crew TrainerMcdonald'S Jul 2002 - Jul 2006Bucharest, RomaniaTraining of the employees to work in McDonald's Restaurants.Daily employee's coordination, supervising production according to safety food and restaurant standards.Receiving raw material and using FIFO standards for placing them in special storage places.
Dan M. Education Details
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Institutul Bancar RomanBusiness/Managerial Economics
Frequently Asked Questions about Dan M.
What company does Dan M. work for?
Dan M. works for Veeam Software
What is Dan M.'s role at the current company?
Dan M.'s current role is Support Engineer, Tier 1 @Veeam Software.
What schools did Dan M. attend?
Dan M. attended Institutul Bancar Roman.
Who are Dan M.'s colleagues?
Dan M.'s colleagues are Wouter Oltlammers, Terry Ng, Janne Haatainen, Sharon Sen, Petr Kudryavtsev, Jeni-Iulia Trusca, Earl Mendelsohn.
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