Logistics Coordinator
Current• Dispatch and act as the primary contact for internal hauls (unit moves and chemical and bulk product hauls), parts movements, and hotshots. •  Dispatch and act as the primary contact for multi-regional work in the Oilfield Cementing, Fluid Services, and Soil Stabilization service lines, including imports and exports. • Dispatch the transportation of materials or equipment cross border, including customs / brokerage requirements. • Coordinate and dispatch any transport work Magnum is hired to complete for 3rd party companies. • Act as a point of contact for 3rd party vendors Magnum hires for internal hauls, as needed. • Receive and acknowledge requests for service from customers and maintain accurate job summary records. • Direct and control the activities of service staff on a day-to-day basis to maintain or exceed customer satisfaction. • Collaborate with managers on staff and equipment availability to create and communicate efficient schedules. • Provide assistance and support to the employees in the field, as needed. • Follow up on outstanding customer requests to ensure timely completion. • Identify, investigate and resolve customer complaints and issues. Ensure that all drivers and service staff receive rest or reset breaks, as required.
