Dan Mack Email & Phone Number

Stansted

Responsible for portfolio of 3 boutique hotel properties in the Essex and Cambridgeshire area owned independently but working within a group for a group of investors. Biggest achievement was to uniform all 3 units and operate as a brand whilst using the same set of procedures and policies.• Effectively managing the daily operations of the 3 hotels.• Setting sales targets for managers and monitoring them to ensure that they are met.• Managing and setting room rates.• Ensuring the… Show more Responsible for portfolio of 3 boutique hotel properties in the Essex and Cambridgeshire area owned independently but working within a group for a group of investors. Biggest achievement was to uniform all 3 units and operate as a brand whilst using the same set of procedures and policies.• Effectively managing the daily operations of the 3 hotels.• Setting sales targets for managers and monitoring them to ensure that they are met.• Managing and setting room rates.• Ensuring the busy food and beverage operation is operating effectively.• Engaging and motivating staff to do better.• Constantly focusing on profitability and growth.• Striving to create a relaxing and welcoming ambience for customers.• Identifying other revenue stream opportunities.• Organising conferences, wedding receptions and banquets.• Launching local publicity campaigns and attending networking events and managing social media.• Demonstrating visible operational leadership and management to the hotel staff. Show less

Holiday Inn Basildon

Responsible for all F&B operations within this busy 149 bedroom hotel with restaurant and bars, banqueting for 500 and 14 conference rooms.• Management of all food and beverage operations in the hotel adhering to brand policy• Managing the budget and gross profits in Food and Beverage• Management of all events, functions and weddings• Managing a team of 50 full and part time staff• Ensuring company policies are adhered to including cash and stock handling.• Duty… Show more Responsible for all F&B operations within this busy 149 bedroom hotel with restaurant and bars, banqueting for 500 and 14 conference rooms.• Management of all food and beverage operations in the hotel adhering to brand policy• Managing the budget and gross profits in Food and Beverage• Management of all events, functions and weddings• Managing a team of 50 full and part time staff• Ensuring company policies are adhered to including cash and stock handling.• Duty management• Ordering and stock control Show less

Thurrock, Essex

Appointed as the Operations Manager and then General Manager – responsible for the daily operation of 71 bedrooms, 10 conference rooms and 3 function suites. Working alongside the management company who had a 3 year contract. The brief was to improve the hotel services and profitability by Introducing new operating procedures monitoring and adhering to them. By year five the brief was met and the hotel was in profit and now operates within the Best Western brand.

Responsible for the project management of the refurbishment and opening of the 120 seater pub from closed and built the business up to an on – target annual turnover of £520,000.

Responsible for all catering operations in the council offices and 556 seater Towngate Theatre. Responsible for developing the service to private sector in order to make the service self-sufficient. Took the service from deficit of £96,000 to profit of £36,000 in 2 years.

Bsc, Leisure Management

Bsc, Leisure Management

Bs, Leisure Management