Dan Macneil Email & Phone Number

Markham, Ontario, Canada

Formerly Philips Lighting.- Manage corporate Product Marketing for Daybrite/CFI product brand. This includes all functions relating to both the specification sector as well as the trade sector of the lighting Industry.- Responsible for a multi Million dollar forcast and sales budget - Direct brand management, strategic planning, forecasting, corporate positioning, New Product Introductions, Product training, sales collateral, and pricing guidelines establishments.- Subject matter expert for general product applications as well as technical support requests

Cornwall, On

The primary objective is managing all Commercial Customer service related activities for Canada Lighting Commercial business. The roles core functions is to establish, implement, maintain and improve customer service and pricing standards to ensure customer satisfaction and the principles of continuous improvement process are applied. Initiates measures to maintain and improve customer good will during service periods. Develop policies and procedures covering order processing , general correspondence, and resolution of customer complaints.Administration leadership of the data management system is also required to include robustness of system parameters to maximize service levels and customer satisfaction.