• Started as a junior level admin in the Shrewsbury, NJ office. Progressed to senior systems administrator in the Eatontown, NJ office. Currently a member of the Division IT team responsible for overseeing operations in three domains at all sites, and providing next level support for all on-site administrators.• Install, maintain, and upgrade 79 Windows 2003/2008 servers in New Jersey and Maryland• Remote administration of 140 Windows 2003/2008 servers at twenty sites across the United States• Created Citrix environment and redundant application servers to deliver Finance applications to all US users• Maintain Finance domain systems and applications in a Sarbanes-Oxley audited environment, utilizing a written change management process• Migrated two Windows NT domains to Windows 2003 with Active Directory• Currently migrating Windows 2003 AD environment with MS Exchange 2003 to Windows 2008 AD with MS Exchange 2010• Reduced hardware / power costs and increased fault-tolerance by converting physical servers to virtual machines using VMWare ESX hypervisor• Created Symantec Endpoint Protection 11 infrastructure and deployed client to over 1000 client PCs and servers• Designed, installed, and deployed patch management solution for all sites using Windows Server Update Services (WSUS) and Patchlink/Lumension EMSS• Part of a team that merged network and server assets from five divisions at twenty-three sites into one Active Directory environment, while maintaining daily functionality for over 1500 users• Oversaw day-to-day data center operations in the Eatontown, NJ office. Currently making monthly visits to the new data center in APG, MD to assist as needed and monitor.• Develop, test, and implement Group Policy Objects (GPO) to distribute necessary changes/enhancements to the domain(s)• Deploy software using GPOs and Patchlink custom packages• Perform backup and restore operations when necessary using Symantec BackupExec and NetBackup

• Third level support for desktop technicians and more than 10,000 users at all US sites• Planning and management of software deployment and network configuration projects• Work with Workstation Engineering group to resolve/escalate Windows 2000 and Radia packaging issues• Administration and maintenance of more then 2000 network printers and printer queues• Maintain global E-Policy infrastructure, for security policies and virus protection• Test, diagnose, and associate Novell Zenworks and HP / Novadigm Radia software packages• Diagnose network and mainframe connectivity issues. Work with Telecom and Network Ops to resolve.• Configure PC’s for wireless network, and troubleshoot connection problems• Write and test documentation for build creation, software installation, and issue resolution• Worked with Workstation Engineering group to test and refine Windows 2000 beta builds and supporting documentation• Analyze permission and rights issues for user accounts• Performed deployment testing of packaged applications on multiple Windows OS versions• Remote support of workstations nationwide through PC Anywhere• Evaluate Windows XP build for future enterprise distribution• Communicate needs of direct supervisors and technicians to appropriate groups within the company• Collect and organize metrics on Windows 2000 and XP image deployment time for upper level management• Addition and removal of PC’s from Windows NT domain and Active Directory• Relate relevant information from numerous departments to the second level technicians• Responsible for training second level techs on proper deployment of Windows 2000 and Windows XP builds• Train consultants on PC deployment process and established company standards• Managed project to contain virus outbreak, and apply appropriate patches to desktops• Managed multiple projects requiring manual deployment of Microsoft security patches to over 700 FDA validated Windows NT PC’s.

• Troubleshoot, repair, and maintain computer hardware and peripherals• Diagnose and resolve problem tickets for more then 2000 users at Union, NJ campus• Install hardware / software, and configure for use on LAN• Assist installers with software problems during image deployment and software installations• Repair and maintenance of local and networked printers• Order parts, coordinate in warranty service calls, and maintain inventory for Union, NJ campus