Dan Mark Agustin

Dan Mark Agustin Email and Phone Number

IT support with more than 5 years of experience
Dan Mark Agustin's Location
Central Luzon, Philippines, Philippines
About Dan Mark Agustin

Dan Mark Agustin is a IT support with more than 5 years of experience.

Dan Mark Agustin's Current Company Details

IT support with more than 5 years of experience
Dan Mark Agustin Work Experience Details
  • Intelogix
    Remote Desktop Support
    Intelogix Mar 2023 - Sep 2023
    Mandaluyong, National Capital Region, Philippines
    Responds to telephone calls and email messages from users requesting for assistance; Doing root-cause analysis of hardware and software failure.
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  • Taskus
    Information Technology Support Specialist
    Taskus Nov 2018 - Mar 2023
    Meycauayan, Central Luzon, Philippines
    Responds to telephone calls and email messages from users requesting for assistance; Doing root-cause analysis of hardware and software failure.Tests, configure, install, modify, maintain, and repair computer hardware, operating systems, applications, software patches, and updates.Performs desktop system maintenance/upgrades including all desktop OS patches, and create/maintain documentation of instructional procedures (i.e. hardware/software installation) and/or knowledge-based troubleshooting techniques.Supporting MacOS and Windows devices.
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  • Sinag Pawnshop
    Information Technology Technical Support
    Sinag Pawnshop Feb 2017 - Nov 2018
    Meycauayan, Central Luzon, Philippines
    Responding to calls and tickets from the company's employees regarding IT related concernsVisiting branches to install, troubleshoot and maintain IT equipments. Includes installation, troubleshooting and maintaining CCTVs and network in the office and branches
  • Philippine Business Bank
    Network Engineer
    Philippine Business Bank Mar 2016 - Aug 2016
    Caloocan City, National Capital Region, Philippines
    Responding to calls and tickets from the company's employees regarding IT related concernsVisiting branches to install, troubleshoot and maintain IT equipments. Includes installation, troubleshooting and maintaining CCTVs and network in the office and branches
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  • Convergys
    Technical Support Representative
    Convergys Aug 2013 - Feb 2016
    Mandaluyong, National Capital Region, Philippines
    Responding to customer's query and providing technical assistance through chat

Dan Mark Agustin Education Details

Frequently Asked Questions about Dan Mark Agustin

What is Dan Mark Agustin's role at the current company?

Dan Mark Agustin's current role is IT support with more than 5 years of experience.

What schools did Dan Mark Agustin attend?

Dan Mark Agustin attended Aclc College.

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