Dedicated and results-oriented professional with over 20 years of progressive experience in operations management within the telecommunications industry. Currently serving as a Senior Manager of Business Operations at Frontier Communications, where I drive process improvement initiatives and oversee operational strategies to optimize fiscal performance and enhance customer experiences.My background encompasses a diverse skill set, including operations management, process improvement, and leadership development. I am adept at providing strategic insight and guidance at both the enterprise and local levels, with a strong focus on employee engagement and servant leadership.Driven by a passion for driving organizational success, I thrive in dynamic environments where collaboration, innovation, and customer-centricity are paramount. I am committed to fostering a culture of excellence and continuous improvement, driving positive change, and delivering tangible results.
Listed skills include Microsoft Excel, Financial Accounting, Cost Accounting, Operations Management, and 17 others.