Connecting employers in the Gaming/Hospitality industry with our services to help them find the talent they need for continued successHandling all aspects of social mediaPromotions and mass emailsMaking sure all contacts are up to date at every property

Input all reservation made with wholesale websites( Expedia, Orbitz, etc)Book charter flights and helicopter flights for the casino's VIP playersMake reservations for host's high roller clients with rooms, transportation, and other amenitiesAssist agent's with customer complaints and resolve situationUpdating present and future hotel room inventory and change room rates and comp criteria based on availabilityDoing daily phone reports to judge when to schedule agents based off high call time periodsComp room charges by looking at level of play of clientsMonitor call volume and adjust lines according to number of calls in que

Assist players arranging all complimentary offers in hotel and casinoCommunicating with casino hosts to set up all necessary arrangements for clientsPicking up room charges based on level of play during player's tripUpsell complimentary rooms to suites when availableOffer all information necessary on hotel and casino to customersPerforming all tasks in an efficient and timely manner for customer

Research and call prospective advertising clients that fit Zink's imageWorked on events including, finding venues, sponsors, and putting together guest listsKeep constant contact with media planning agencies with emails, media kits, and phone calls

Assist Account Executives with credits of clients: scanning, clipping, and loggingMaintain the showroom to the expectations of the companyPrep guest lists, invitations and seating for Fashion WeekLog all samples that we send out and ensure their return

Contacted potential clients to book presentations for the Vacation Club timesharesProvided each incoming guest with a phone call to meet expectationsUtilized selling skills to increase attendance for Vacation Club PresentationsMonitored client satisfaction post departure to offer feedback and recommendationsIncreased return package visits* Extensive experience in conducting market research projects including focus groups* and surveying