Dan Melnick Email & Phone Number

Bloomington, IN, US

• Create and distribute the IU Research newsletter, strategic communications, stories, and research announcements using analytics and data-driven approaches to increase readership and engagement.
• Build teams to develop a faculty journey campaign and collaborate with IU Research orientation committee to onboard new faculty and researchers effectively.
• Conduct surveys, audits, and focus groups to assess communication needs and devise strategies for improvement to ensure the strategic communication needs of IU Research are being met effectively.
• Partner with research deans, communication officers, and key partners to enhance messaging, contribute to faculty development and achieve established objectives.
• Collaborate with departmental units to tailor messaging and segment subscribers for promoting events, workshops, and opportunities to drive participation and amplification of content.
• Manage project teams to assist with website maintenance, updates, and compliance efforts in agreement Indiana University policies to create a better digital experience for users.

Indianapolis, Indiana, United States

• Train customers on technical issues by distilling complex information into a more digestible form, resulting in high satisfaction ratings and short issue duration.
• Strive to be an expert on the Marketing Cloud platform, customer CRM experience, and how to best market information on an individual level.
• Coordinate and delegate with team members to cover complex scenarios to achieve overall resolution and meet pressing deadlines.
• Communicate in company brand and style to create a unified customer experience.
• Review knowledge articles for accuracy and relevancy to ensure the correct information is being distributed in the right channels.

Bloomington, Indiana Area

• Use data and research-based metrics for insights into better understanding our students and respond with creative programming to meet their needs.
• Develop all facets of up to 32 professional development and student engagement events from inception to implementation to improve campus visibility and increase participant attendance consistently every year.
• Collaborate with the International Students Career Programming Committee to provide targeted programming and support our international student communities on campus and give them greater empowerment and awareness of.
• Promote strategic content and events across a variety of channels such as calendars, newsletters, emails, websites, and social media to improve visibility and maintain marketing consistency.
• Partner with the School of Education Communications and Marketing team to promote individual campaigns while working together to maintain an overarching school-wide marketing vision.
• Advocate impecable service with students to foster relationships and build overall community and connectivity.

Bloomington, Indiana Area

• Coordinated the placements and logistics of over 2,000 classes offered through the School of Education every year to maintain school programming.
• Developed a new online method for course adjustments to make the process more efficient, which allowed greater agency for departmental assistants.

• Instructed 50 students per section in a growth mind-set model, which allowed them to develop at their own pace, and assured the opportunity for proficiency at the time of course completion.
• Coordinated with other instructors to ensure best practices across 10 sections and maintained the school's brand.
• Gamified job search concepts and encouraged self-analysis to build confidence, which resulted in a higher realization of personal strengths and stronger portfolios.

Bloomington, Indiana Area

• Worked with community members and organizations to find engaging stories and create feature content that covered local issues to promoted greater awareness.
• Conducted interviews, made community contacts, and engaged in important research to ensure the accuracy of stories and expand networking circles.

Greater Chicago Area

• Managed the Gurnee, IL and Crystal Lake, IL branches and their combined 1,500 clients.
• Served as the main point of contact with those clients to dispense legal advice and ensure great customer service in a high-stress environment.
• Proofread, edited, and drafted critical legal petitions -- serving over a hundred clients a month -- to assist attorneys and ensure the client's best chance of remediation.

Greater Chicago Area

• Instructed two sections of Communication 101: Public Speaking classes of about 20 students per section.
• Designed relevant activities that illustrated real world applications of lessons.
• Collaborated with faculty on class exercises, lessons, and methods for best efficacy.
• Edited and assessed student speeches to provide feedback in areas for future growth.

Master'S Degree, Marketing

Master Of Ethnology And Folklore, Dissertation On The Cultural Impact And Mythos Of Scotch Whisky

Bachelor Of English, Bachelor Of Communication, Communications, English

Activities and Societies: Loyola Phoenix