• Managing key accounts & relationships with aerospace OEMs with overall account base consisting of $24 million and responsibility for quality, delivery, performance, and pricing metrics scorecards across a variety of product lines• Negotiating major and long term agreements, contractual disputes, pricing agreements, and major contract changes• Forecasting sales rates and anticipated demand; coordinating with demand management and forecasting teams to understand customer and market segment requirements • Identifying new business opportunities and working internally to provide strong competitive overall total solutions • Communicating the voice of the customer throughout entire Crane Aerospace & Electronics organization and advocating for customers to ensure the highest levels of customer satisfaction are met and exceeded• Performing Strategic Account Management Reviews and presenting to senior level management within the organization• Participating in Kaizen events with continuous improvement across multiple functions and teams

• Generated $3.2 million of new business revenue by increasing overall market share by displacement opportunities, new business opportunities, and increasing margins across multiple product lines and working with internal supply chain to manage costs• Developed & managed key relationships with all accounts at the customer site with overall responsibility for quality, delivery, performance, and pricing• Managed overall territory consisting of $18 million which includes a variety of commercial, defense and aerospace related customers• Established and developed strategic account plans with key accounts to grow the relationship and business • Managed proposal efforts for applications of products, larger derivatives and smaller scoped new development programs• Performed monthly, quarterly, and yearly sales forecasting • Performed internal and external account reviews

• Generated $2.6 million of new business revenue and achieved a 6% margin increase across multiple product lines by calling on the customer at the customer site • Identified and developed new business opportunities meeting margin and growth targets • Negotiated long term agreements, terms and conditions, and managed key customer relationships across multiple functions & levels within key accounts• Established and structured proposal pricing strategies to meet customer’s price targets while maintaining profitability

• Generated $625K of new business revenue with a 10% increase in market share by conducting and establishing face to face business with current & potential clients at the executive and officer levels• Increased overall business unit revenue by 12% to achieve quarterly goals & bonuses • Developed market strategies, prospected clients and conducted needs analysis and recommend solutions • Relationship/account management and closing of new business

• Increased revenue by $2 million for business unit by driving long range program milestones and achieving above target metrics• Established deep customer relationships with senior leadership team, program managers, significantly increasing the level of customer satisfaction • Liaised between FAA client and staff to ensure successful implementation and integration of customer’s programs & schedules o Achieved 100% customer satisfaction rating over 2.5 year period

• Generated $1.4 million in Aerospan product renewals ensuring a successful Aerospan strategy to the existing client base • Developed strategic plans based on industry trending and customer analysis to provide custom solutions • Identified market niches and formulated business recommendations and contributed to development of short and long term business strategies to improve market position and penetration