Dan Needs Email & Phone Number

Warrington, Gb

United Kingdom

United Kingdom

A varied role included: Acting as the company Data Protection Officer - provided advice and guidance, ensured required documentation in place, managed customer enquiries.Data governance lead- including documentation, data classification, data lineage, data quality.Data Analysis & Visualisation - analyse data and provide dashboards to visualise performance, issues and trends.

Manchester, England, United Kingdom

Wejo processes half a trillion connected vehicle data records every month, I support the business in developing and facilitating robust data quality processes to ensure quality of this data is measured and understood. This allows issues to be quickly identified, investigated and resolved.• Work with stakeholders to identify and define data quality requirements and support the Head of Business Intelligence in building policies, frameworks and controls to ensure these requirements are implemented. • Assess data quality, defining and documenting measures and targets, and improve the overall handling and reporting of data quality, creating tableau dashboard to report current and trend performance to the target audience.• Maintain data quality risk and issue logs and maintain data flows and models.• As the size and scope of the business increases, I continuously review and improve processes to ensure current and future requirements are met, using existing and new tools to automate wherever possible.

Manchester, United Kingdom

Warrington, United Kingdom

• Manage the quality of United Utilities data and ensure project and systems data activity is carried out in line with the overarching data management strategy, ensuring business and regulatory requirements are met.• Create and embed governance processes and generate a set of standard rules for data management.• Work with subject matter experts to identify data quality issues, using SQL to profile data held within Exasol, creating and running rules within Talend and developing dashboards within Tableau to track results.• Engaging with data stewards and owners to resolve identified data quality issues and help create plans for delivering improvements through data cleanse and process development to solve root causes.• Promote the data governance and data quality framework through the delivery of presentations and meeting with interested parties, outlining the systems, processes and benefits.• Document United Utilities data related information within the Collibra data governance tool, including ownership, policies, business terms and rules, glossaries, data quality rules and physical/logical data models.• Established and run a Collibra working group to share knowledge and best practice with other core users and to facilitate a joined up approach to the roll out of the tool across the business.• Develop Collibra Connect flows using Mulesoft Anypoint Studio and Postman to extract key information from Collibra, providing a set of data in Exasol that can be utilised to build data governance dashboards.• Develop Collibra workflows which automate key business processes, such as Issue Management and Proposing a Data Quality Rule, allowing progress to be tracked through to completion.

Warrington, United Kingdom

• Provided management information and analytical support to the Cash Collections Department through a series of scheduled reports and by responding to ad hoc requests for data and analysis. Using Excel, Tableau and Powerpoint to create accurate and interactive reporting models and dashboards. • Managed the day-to-day functionality of the outbound dialler in line with regulatory requirements. Including identifying and uploading accounts, and producing financial and performance reports to measure outcomes.• Managed the Cash Collections outbound SMS messaging service and reporting on outcomes. Acted as a SME when changing to a new provider, liaising with IT, undertaking testing and creating the users manuals.• Produced weekly and monthly management dashboards and scorecards for the Departments Senior Management Team, presenting key information at Operations meetings and highlighting any potential issues. • Developed models to monitor and distribute management information tracking performance against targets.• Built effective working relations with Collections Team Managers through weekly performance review meetings where agent/team performance was scrutinised, creating culture of continuous improvement.• On-going review of processes to help ensure continual improvements in the Operations effectiveness and efficiency and to help ensure that regulatory and quality standards are maintained.

Liverpool

• Conducted process development by establishing ‘As Is’ and ‘To Be’ processes through analysis of existing documentation, running focus groups and undertaking consultation, and document them using Visio.• Undertook functional analysis to identify the costs and resources employed to deliver business processes.• Conducted options appraisals and developed implementation plans for preferred options,• Planned and co-ordinate the accurate and timely collection, validation and interpretation of data. Developing bespoke databases that allowed data to be easily analysed.• Built models to predict cash savings and develop suites of performance indicators that enable the success level of implemented project recommendations to be accurately measured and associated savings calculated.

Liverpool, United Kingdom

• Reviewed bids and agreed and monitored contracts for a portfolio of training companies, acting as a liaison point between Merseyside TEC and the company management teams.• Reported performance and financial data against targets and checked training delivery met set quality criteria.