To work in line with standards designated by the Children Act, Leaving Care Act, Local Safeguarding Procedures and other relevant legislation at all times. Build and develop relationships with the young people we support and encourage them to participate fully in the opportunities offered within the homes and external environments. To create a friendly and relaxed environment for the young person’s encouraging enjoyment, self-motivation, self-esteem and respect for themselves and others. Be able to support young people in gaining skills through the safety and security of semi-independent living. Be responsible for the effective safeguarding of the young people within your care and understand how to raise concerns. Build strong working relationships with external agencies such as Local Authorities and other Health/ Social Professionals. Attend staff meetings and training sessions as and when required. To adhere to the organisational policies, procedures and guidelines at all times. To assist in the maintenance, good housekeeping and upkeep of the service. To encourage and support young people as to invest environment in the environment they are placed, including their own rooms and communal areas and to be responsible for their own personal effects. To assist with the day-to-day administration of the service by completing and maintaining accurate recordings. To provide objective and professional verbal and written information on a daily basis where required. To play an active part and promote the participation of young people in the decision-making process of the service.

Offering a warm and professional welcome to visitors and entering their details into the visitor logOverseeing the safe-keeping of the building’s keys to allow access for maintenance and repairs when necessaryContributing to the maintenance of the building by reporting faults or damage to fixtures and fittingsOverseeing deliveries and signing for packages when requiredBuilding a network of local contacts to ensure high-quality recommendationsActing as a first point of contact for queries and complaintsDealing with lost property and locating missing itemsLiaising with housekeeping, cleaning and groundskeeping staff to ensure that safety and cleanliness standards are maintained

Booking accommodationTaking messagesArranging transportationBusiness or entertainment assistanceMaking dining or entertainment reservationsRecommending activities and places to go in the areaAnswering guest inquiriesDirecting phone callsCoordinating travel plans

Welcome customers upon entrance and confirm reservationsAct as the point of reference for guests who need assistance or information and attend to their wishes and requirementsUnderstand customer’s needs and provide them with personalized solutions by suggesting activities and facilities provided by the hotelAcquire extensive knowledge of the premises and the nearby venues and businesses to make the most suitable recommendationsArrange events, excursions, transportation etc. upon request from hotel residentsAnswer the phone and make reservations, take and distribute messages or mail and redirect callsRespond to complaints and find the appropriate solution

Arrange guest expeditions around the cityBe knowledgable about hotel facilities,external locations,attractions and landmarks in the vicinityComply with company brand standards at all timesEnsure cleanliness and safety of all hotel facilitiesKeep up to date with VIPs and special events

Providing a safe and enjoyable environment for all guests at the park or recreation center.Managing attendance.Ensuring equipment is kept in proper working order.Helping with homework and other activities.Making sure that all materials needed for the park or center are available.Attending to guests during recreational activities, such as swimming, basketball, and tennis.Monitoring guests to help ensure that activities are enjoyable and safe.Monitoring time spent on activities