Supporting and Managing the Liquor GP and Yield outputs of 298 Hungry Horse businesses across Greene King

- Most Engaged Teams- Recruit, train and develop a service obsessed team- Drive engagement by embedding the key enablers within the work place- Presence within the business and lead from the front- Recognise development needs within the team- Support, train and coach where needed- Manage performance effectively, reward and recognise great performance- Enable team to deliver- Guest obsessed- Understand the link and grow sales through excellent customer service- Engage with all guests – network within their business community- Drive service through coaching and role modelling- Review and improve- Remove any obstacles to service delivery- Operational Excellence- Full understating of the demographics and trading style of your business- Sound knowledge of your brand/segment and adhere to guidelines- Retail Disciplines – Pricing, Ranging, Merchandising and Execution- Communicate the customer offer- Manage processes to drive liquor, food and entertainment- Review and react to any change in the business- Maintain a safe and legal business- Competitor awareness- Performance- Drive the business through team – guest – profit- Accountability of the P&L- Drive top line sales through fresh local activity- Full control of all mid lines on the P & L