Dan O'Donnell Email and Phone Number

As a professional in the Hospitality Industry I have worked in a variety of capacities. In my early career I focused on providing superior customer service in roles that included: marketing, front office operations, night audit, retail, reservations, bell desk, concierge, theater and more. As my career progressed I moved over to Information Technology. I have been instrumental in implementing and managing technology solutions for resorts including PMS, POS, Wi-Fi, Data warehouse, reporting, salesforce, onshore and offshore development, websites, project management, digital marketing, solutions architecture, and enterprise architecture. PMS: Fidelio/Opera, TimeShareWare, SPI, and Magna.POS: Micros, Simphony, Maxtix, Fore!CRM: Salesforce, Service Cloud, Sales Cloud, Marketing Cloud (Marketo), Pardot