Manage all fiscal and operational processes of the University Registrar’s Office for all undergraduate, graduate and continuing studies students leading staff in the planning and management of services related to academic scheduling, curriculum management, student records, registration, grading, transfer credit processing, degree conferral, academic standings, transcript production, enrollment reporting and the integrity of student information Manage the curriculum process within the University, maintaining the curriculum workflow system from proposal to implementationServe as an equity ambassador on University faculty and staff search committees to ensure a fair and equitable process is being followed for all job applicants and candidates Manage the implementation of a new academic catalog system vetting companies, negotiating contracts and working with all campus stakeholders to ensure a smooth transition to the new online platformImplement a new curriculum workflow system for the University, working with academic deans, faculty leadership and various curriculum committees to setup the system to meet the needs of faculty and usersImplement a new online student planning, advising and registration system for all current and incoming students and faculty advisors, designing the system to meet the needs of all end-users and training all students, faculty and staffLead the implementation of a new preferred name process for students, working with the offices of Diversity, Equity and Inclusion, Student Affairs, Information Technology and General Counsel to create a new policy and deploy a new system for students to add a preferred name to their recordsWork with the Office of Human Resources and union leaders to reorganize the University Registrar’s Office staffing structure, realigning job responsibilities with office processes to create workflow efficiencies and to increase the service the office provides to the campus community

Manage all operations of the Registrar’s Office, developing and implementing academic policies, managing budgets and leading staff in the planning and management of services related to academic scheduling, student records, registration, grading, graduation clearance, academic standings, readmission, transcript production, enrollment reporting, veteran’s benefits and the integrity of student information Collaborate on the development, prioritization, and implementation of technological solutions within the college’s student information system to address the needs of the campus community Serve as the vice-chair for the college’s retention work team, leading retention efforts, analyzing data, and implementing initiatives to better serve our student population Manage all academic classrooms, laboratories, theatres and studios, collaborating with Academic Affairs, Information Technology and Facilities Management to update academic space based on student learning styles and instructor pedagogical needsServe as a member of the Curriculum Committee, Academic Policies Committee, Academic Standards Committee, Assessment Steering Committee, Campus Operations Group, NEASC Self-Study Work team and the Data Priorities Committee Serve as the chief institutional reporting official for Integrated Postsecondary Education Data System (IPEDS), the National Student Clearinghouse, other federal/state entities, and accrediting organizationsMaintain, compile and analyze institutional data for the president, vice presidents, academic deans and other senior level managers for purposes of grant writing, strategic planning, and budgetary preparation Mentor academically at-risk students, serving as the main point of contact for my assigned mentees to assist them in achieving academic and personal success

Manage the Registrar’s Office front office staff ensuring that student, faculty and staff requests were processed timely and accurately while maintaining high levels of customer serviceManage the registration process for approximately 8,500 undergraduate, graduate and non-degree studentsOversee the scheduling of approximately 2,500 course sections offered by 4 schools within the University, working with all academic department Chairs and administrators to ensure courses are properly scheduled Work with the Office of Academic Affairs to facilitate the academic standing process, deciding which students should remain on probation and which students should be academically dismissed Manage the grading process for all courses, posting grade rosters, running GPA calculations, repeat processes and incomplete grade lapses Serve as an academic advisor for undeclared students, counseling advisees in regards to course loads, general education requirements and the exploration of possible majorsAdminister the readmission process, determining if students are eligible to return to the University, the conditions under which they are readmitted and serve as an advisor to these studentsClear students for graduation, ensuring all requirements have been met, posting degrees to students’ records and working with students that are deficient in a requirement areaServe as an Administrative Hearing Officer on the University’s Judicial Board, deciding if students are responsible for misconduct and imposing sanctionsServe as the point person in the Registrar’s Office for situations involving upset students and parentsMember of the Readmission Committee, Transfer Student Retention Committee, University Calendar Committee and Living/Learning Community Committee, Co-Chair of the Professional Development Committee Adjunct faculty member, Department of Communications Arts

Manage the day-to-day operations of the Goldman School of Dental Medicine’s Registrar Office, supervising the following processes: grading, registration, commencement, degree conferral, health insurance, transcript processing and verifications of enrollmentSupervise employees, completing weekly payroll entries, performing annual reviews and approving time off requestsServe as a member of the promotions committee, deciding which students should advance to the next level of their education and creating a plan for success for students that were deficient in certain areasProcess student withdrawals and leaves of absenceManage and maintain registrar related websites and online student portalsWork with the offices of Student Accounting Services and Financial Aid to establish tuition and fee schedules and budgets for studentsPrepare fiscal budget and capital planning expenditures for the Registrar’s Office, analyzing department needs, approving purchase orders and monitoring department spendingServe as the main point of contact for the School of Dental Medicine in regards to FERPA and student data restrictions

Schedule all academic courses and final examinations as well as non-academic events and meetingsImplement and manage a new transcript requesting and processing system for the CollegeProcess alumni requests for Apostille international degree certificationsCoordinate and process student withdrawals and leaves of absence with Dean of Students OfficeServe as Registrar of the Day to register and advise students at peak times during the semesterProcess third party requests for enrollment and degree verificationsTrain academic department staff members to use the college’s student information system, create and modify academic courses and run various reportsProcess instructor request for grade changesCoordinate and process student withdrawals and leaves of absence with Dean of Students OfficeAssist with the clearing of undergraduate and graduate students for graduationHire and supervise students employees and graduate assistantsProvide customer service to parents and students with registrar related inquires