Dan Ottesen Email & Phone Number

Draper, Utah, United States

Salt Lake City, Utah

Greater Salt Lake City Area

Code to Success offers high school summer coding boot-camps for incoming freshmen to recently graduated seniors• Assisted in helping students learn HTML, CSS, JavaScript & React• Provided 1x1 help, showing students how to fix bugs and write clean & concise code.

Greater Salt Lake City Area

• Oversaw 250+ Solar Jobs • Worked alongside Sales Team to make sure the panels were installed efficiently• Ensured my clients needs were met during the process of getting clean, sustainable energy• Worked with local utility companies to resolve any roadblocks for customers in going solar• Communicated and reported on project status' to Regional Sales Manager • Escalated issues accordingly via the appropriate channels to ensure clients had their panels turned on within the estimated timeframe for a positive customer experience

Greater Salt Lake City Area

• Analyze suspected fraudulent orders.• Support customer service with order issues as Tier 2 support.• Resolve various issues with accounts and orders.• Create procedures and training documents.• Analyze various types of data to improve automatic fraud detection.•Resolved Tickets in a timely manner for any bugs on accounts or order issues that needed to be investigated further

Greater Salt Lake City Area

• Analyze suspected fraudulent orders.• Work with Eye Care Providers to collect Rx's for our customers.• Resolve various issues with accounts and orders.• Create procedures and training documents.• Work with insurance companies to get orders covered and paid for.

Greater Salt Lake City Area

• Claims mediator between the buyer and the seller.• Analyze suspected fraudulent orders.• Troubleshoot issues with accounts and investigate site bugs.

Greater Salt Lake City Area

• Contact potential students to schedule appointments with our Enrollment Counselors.• Assist students in applying for Financial Aid. • Send out information packets to students.