Act as first point of contact for senior management, stakeholders & cross-functional teams identifying business application requirements and development needs. Manage a team who deliver services to 900+ personnel both at the British Embassy, and colocated with over 50 US Government entities throughout North America. Formalized a requirements gathering process, prioritized resource tasking and formed a customer development working group focused on project scoping, resulting in 30% fewer projects… Show more Act as first point of contact for senior management, stakeholders & cross-functional teams identifying business application requirements and development needs. Manage a team who deliver services to 900+ personnel both at the British Embassy, and colocated with over 50 US Government entities throughout North America. Formalized a requirements gathering process, prioritized resource tasking and formed a customer development working group focused on project scoping, resulting in 30% fewer projects and an average of 65% faster delivery of approved projects. Formulate and implement the British Defence Staff (BDS) Information Policy & IT Enterprise Services within a dynamic UK Government department. Show less

Consolidated and rationalized multiple at-risk projects across the enterprise, into a manageable and deliverable portfolio that met the business objectives of the Ministry of Defence. Maintained an enterprise application-based portfolio including Oracle EBS, SharePoint & the Microsoft Office suite. Drove the move away from custom sandboxed applications and homegrown databases to commercial off-the-shelf solutions resulting in greater cross-communication and collaboration.

Identified and leveraged technologies to transform a static html intranet from 1000+ stagnant pages to a dynamic 200-page lean site, driven by a leading Content Management System. Delivered tailored content and ongoing support to 2,000+ users across 5 government departments, an unprecedented service. Delivered web based solutions to the British Army, Navy, Marines, Air Force and Civil Service on a variety of secure platforms effectively driving the move from periodic-push to instant-pull… Show more Identified and leveraged technologies to transform a static html intranet from 1000+ stagnant pages to a dynamic 200-page lean site, driven by a leading Content Management System. Delivered tailored content and ongoing support to 2,000+ users across 5 government departments, an unprecedented service. Delivered web based solutions to the British Army, Navy, Marines, Air Force and Civil Service on a variety of secure platforms effectively driving the move from periodic-push to instant-pull reporting. Show less