Responsible for unified portfolio leadership, strategic planning and governance. Drive accountability and promote visibility aligned across the organization. PMO oversight and mentorship, incorporating best-in-class delivery practices, standards, tools and processes to maximize value delivery and OKR alignment and realization.Refined and formalized Strategic Planning alignment and prioritization within our IT Shared Services portfolio. Normalized the new request intake process, as standard path, for demand management. Formalizing the practice to assess, validate and value requests within and to the IT Shared Services portfolio. Provided governance around practice for improved visibility on the work we are doing, why we are doing it, it's status and associated value.Initiated the POTS replacement effort with the PIAB product. Projected $6,500 MRC decrease in spend. Projected savings of $215k over 3 years; including year 1 NRC. Negotiated MSA amendment to include downturn language to eliminate cost where services were no longer required. $1.7m 3-year cost reduction migrating to SD-Wan across 159 locations. Improved service at a reduced cost that includes NOC support and improved value resulting from defined standard for site bandwidth requirements.$683k realized 1 year cost elimination related to existing connectivity review and disconnect/replacement. An additional 715K reduction through year two; both a result form disconnects, as well as cost reduction related to SD-Wan and UCaaS service replacement.Initiated proposal to redirect UCaaS strategic path to improve services at a decrease in cost and improved enterprise integration. Projected cost reduction of $70k annual subscription cost and $10k MRC. Additional value gained from reutilizing existing voice gear, eliminating lost expense for nontransferable gear and further user migration.

Strategic planning and value driven leadership. Aligning objectives to vision and refinement of practice and process to continuously improve the effective planning and efficient delivery of initiatives along our prioritized roadmap. All aligned to reach the fulfillment of that Strategy and Vision.

Owner of Legacy Construction LLC. Residential Remodel/Renovation. Responsible for company productivity, financial planning, client and contractor contracts & agreements. Additional responsibilities include: bid proposals, client relations, product quality/delivery/completion, marketing and P&L.

Digital Services IT Leader for US upper Midwest region. Business Advocate supporting business lines and facilities across twelve states. Oversee IT Operations, communication, and point of escalation for GE Business workplace and services. Keeping business teams operational and productive. Owner of continuous improvement, cost-out initiatives, digital transformation efforts, and implementation and oversight of SaaS platforms. Driving quality communication, training, and knowledge share. Maintain regular data-driven health dashboards, managing backlogs, roadmap and measuring results on financials, adoption metrics, user satisfaction (NPS), and improvement actions.

Information Technology Delivery, IT PMO/ITSM Leader, International Portfolio LeadershipLeadership of teams responsible for design, delivery, and ongoing support of IT services and solutions across Domestic and International locations; including Philippines, United Kingdom and Latin America. Providing governance, financial oversight and health reviews on workstreams covering scope including customer satisfaction, IT infrastructure buildouts, systems integration, application development, desktop buildout and deployment. Provide PMO leadership with focus on continued improvement and consistency related to PMO process, solution design and delivery life cycle. Oversight of Project Managers growth and performance related to delivery and adherence to company process, methodology and standard. Maintain and ensure recurring, consistent, and concise status updates and communication with our customers and internal Leadership. Performance to KPI’s; where we’ve been, where we are and where we’re going. Partner with and advocate for internal sales, solutions, and operations, while serving as primary contact and point of escalation for internal business and our customers. Program lead of new site infrastructure buildouts; from floor adds to the complete build out from shell to business readiness for multiple locations. Including a 22-floor facility in the city of Manila in the Philippines.Delivery Lead of new Virtual (BYOD) (WFH) Desktop Solution to align with growing client request and internal solution option to address fluctuating staffing needs.Successful buildup of Project Management presence in the Philippines. Providing mentorship and development of PMs across the organization; including on-boarding, training and leadership to bring at risk projects/initiatives back on track. Successful leadership executing Business Continuity and Disaster Recovery within Service Level agreements, following natural disaster that impacted our facility in the Philippines.

Leadership of strategic planning related to capital investments to evolve technology, building, workflow and process to an automated, High Definition, server based facility. Estimated budget of $22 Million over a two year project life cycle.

Contract based assignment to provide Project Leadership and Management of multiple Corporate and Enterprise initiatves supporting AEGON USA business process, operations, technology and infrastructure.

Leadership and Project Management of virtual cross-functional teams supporting a variety of medium to large National and International business solutions, proposals and services. Management and guidance of resources and processes related to the execution of end to end application development and systems integration life cycles. Ongoing research and analysis of emerging technologies, methodologies and processes to support and improve development and systems integration efforts, influence strategic direction, and customer solution offerings.

Team Lead, application development and project management of various development and systems integration efforts including an intranet-based project collaboration application, Customer Relationship Management (CRM), Client-Server, Healthcare Clinical Research, Telecom/Call Center and e-Commerce solutions.

Contract with MCI Assured Performance group. Responsibilities included planning and coordination of different aspects of assigned (MAP) tests to include test plans, test cases, call scripts, call tests and associated reports. Facilitate the communication of procedures and discussions on issues and resolutions, regarding installation, connectivity, configuration and networking of product alpha test environment.