Dan Phelps Email and Phone Number
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I have worked with and supported all manner of computers, networks, and associated equipment for more than 30 years. I've also worked with and managed teams of various sizes.I have extensive experience with a wide variety of operating systems, including numerous Unix flavors and Windows from 3.x on up, and enterprise applications like Exchange, Skype for Business Server/Lync Server/Office Communications Server, SQL Server, Oracle and many more.In my spare time, I am a volunteer firefighter and Emergency Medical Technician, currently serving as Assistant Chief of the Hebron Fire Department. The department -- founded in 1935 -- has about 70 members that provide fire, rescue, and emergency medical services to the town of Hebron and its nearly 10,000 residents.Specialties: System design, system support, database design and management, VMware, Unix, Windows, networking, firewalls, messaging and collaboration systems, team and organization management
Travelers Insurance
View- Website:
- travelers.com
- Employees:
- 33624
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Technology DirectorTravelers Insurance Jun 2008 - PresentI currently serve on the Collaboration Engineering team, serving as the SME for Microsoft Exchange (both on premise and Exchange Online), and helping design, support and maintain on-premise and cloud services. Responsible for automation and analytics within the team. I previously worked in the IT Operations Center on the Service Assurance and Automation team. Prior to that, I served as the Server Infrastructure lead for the Global Data Center Engineering team on the design and build-out of a new disaster recovery data center. I spent more than 5 years designing and providing Level 3 support for messaging and groupware solutions, including Microsoft Exchange 2010 and 2007, Microsoft Lync Server 2010, Office Communication Server 2007 R2 and BlackBerry Enterprise Server. Migrated more than 23,000 users from legacy voice mail systems to Exchange Unified Messaging. Served as the technical lead for Exchange 2010 project, migrating more than 83,000 mailboxes across the enterprise to the new platform.
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DirectorTolland County Mutual Aid Fire Service Inc Jan 2021 - PresentTolland, Connecticut, United StatesDirector at large for Tolland County Mutual Aid Fire Service Inc., which operates a regional fire/EMS dispatch center for agencies in Tolland, Windham, New London and Hartford counties. -
Assistant ChiefHebron Fire Department Nov 2009 - PresentResponsible for personnel, technology and dispatch center relations for 80-member combination fire department serving a population of approximately 10,000. The department provides fire, emergency medical services, rescue and other services. I've also served as captain at all three department stations, directly and indirectly supervising firefighters and emergency medical technicians. Member in good standing since October 1993. Certifications include Firefighter III, Fire Officer II, Fire Service Instructor I, NREMT, ICS 100/200/300/400/700/800.
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Senior Product ArchitectArgent Software Feb 2004 - May 2008Responsible for planning and maintaining production, staging, and development resources, including Windows, Unix, and iSeries systems and network devices. Reduced support and energy costs by deploying VMware ESX Server, providing a greatly improved testing environment. Oversaw move to dynamic Flash, MySQL, and PHP-based web site. Migrated all users worldwide to new email system. Bolstered network security by deploying and maintaining Cisco PIX firewalls. Designed and implemented local and wide area networks. Assisted in designing, developing, and implementing software products, support offerings, and technical training for internal and external customers. Worked closely with the CEO on numerous special projects. Developed and grew Argent University, developing and delivering tailored training programs. Developed company-wide Unix training program for engineering staff. Mentored other engineers within the company. Authored and improved technical documentation and marketing materials. -
Director Of Information TechnologySitetrends Integrated Apr 2001 - Feb 2004Designed, supported and managed IT infrastructure, including web sites, databases, servers, networks and associated hardware and software for respected web hosting, web development and IT services company. Directed the IT team. Developed hardware and software solutions for company and its numerous clients. Provided on-site and remote support for clients. Developed and deployed standardized desktop image for the company’s largest client, reducing deployment time from more than six hours to less than an hour. Revamped backup and storage strategies, improving capabilities and data retention. Worked with upper management team to grow the company's client base. -
Director Of Information TechnologyInsurance News Network May 1997 - Oct 2000Responsible for hiring, training and day-to-day supervision of department employees as company grew from seven to nearly 40 employees. Developed and administered multiple Windows NT domains, including Internet web, e-mail, FTP, DNS, database and telnet servers. Oversaw move to load-balanced web site, including selection of vendor, platform, hardware and software. Selected, implemented, enhanced and maintained robust ad-serving software package. Initiated move away from completely static web site to add interactive, database-driven applications. Created, maintained and managed development of web applications using Allaire ColdFusion, Microsoft SQL Server and Microsoft Access. Managed and provided hardware, software and telecommunications technical support services. Responsible for selecting and purchasing computer hardware, and for strategic technology planning. Served as Managing Editor from May 1997 to June 1998.
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City Editor/Systems EditorThe Chronicle Jan 1990 - May 1997Coordinated news-gathering efforts of staff writers and freelance contributors for daily newspaper. Designed and edited news, feature and editorial pages. Responsible for maintenance, operation, user training and support of PC- and Mac-based networks. Conceived, created, programmed and maintained newspaper's web site. Served on editorial board and wrote editorials. Also served as News Editor/Systems Editor, Copy Desk Chief/Systems Editor and editing intern.
Dan Phelps Skills
Dan Phelps Education Details
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Journalism -
Rockville High School
Frequently Asked Questions about Dan Phelps
What company does Dan Phelps work for?
Dan Phelps works for Travelers Insurance
What is Dan Phelps's role at the current company?
Dan Phelps's current role is Technology Director/Assistant Fire Chief.
What is Dan Phelps's email address?
Dan Phelps's email address is dp****@****ers.com
What is Dan Phelps's direct phone number?
Dan Phelps's direct phone number is +186027*****
What schools did Dan Phelps attend?
Dan Phelps attended University Of Connecticut, Rockville High School.
What are some of Dan Phelps's interests?
Dan Phelps has interest in Music (Instrumental And Vocal), Cycling, Firefighting.
What skills is Dan Phelps known for?
Dan Phelps has skills like System Administration, Troubleshooting, Servers, Disaster Recovery, Microsoft Exchange, Data Center, Microsoft Sql Server, Software Documentation, Technical Support, Network Security, Vmware, Unix.
Who are Dan Phelps's colleagues?
Dan Phelps's colleagues are Beth Israel, Marissa Stoto, Mba, Peyton Lao, Kerry Vestal, Nathan Phelps, Amber Smith, Kevin Ahearn.
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