Manager Marketing Automation And Customer Communications
CurrentAs part of EDC's marketing leadership team, am responsible for the strategy and delivery of all digital communications to our prospects and customers along their exporting journey. In this role, I manage a dedicated team that consists of marketing automation specialists, content writers, data specialists, system integrators and other subject matter experts. This incredible and talented team provides the technical expertise to maintain and enhance marketing automation capabilities in order to deliver personalized and targeted email communications. The four key areas of responsibility are:Email Governance & StrategyEmail Delivery & OperationsMarketing Automation & PersonalizationData Operations and QualityThese areas of responsibility help us deliver on the business objectives, while adhering to a customer first approach in all of our day to day tasks.