Slalom is a purpose-led, global business and technology consulting company. From strategy to implementation, our approach is fiercely human. We deeply understand our customers—and their customers—to deliver practical, end-to-end solutions that drive meaningful impact.

Requirements Development• Led business workshops to develop project scope and gather initial business requirements.• Facilitated functional design workshops to confirm business rules and review solution.Process Design • Created current and future state process mapping for Contact Center and Incentive Compensation programsRequirements Analysis• Developed and maintained master Requirements and Traceability documents which linked scope, business requirements, functional requirements and process flows to technical solution.• Performed fit-gap analysis of the requirements working closely with the technical team to evaluate required technical configurations.User Acceptance Testing• Test Script Creation – Developed Test Scripts for multiple releases across several different business groups • UAT Facilitation – Designed, facilitated and managed UAT sessions that took place both locally and off-site, ensuring participants had significant involvement and input during testing.• Change Control – Managed a Change Control process which included prioritizing CR’s entered from end users, analyzing CR requests and assigning to technical work stream leads for development. Lean Operations• Experience in developing lean forecast models for procurement and transportation processes.