Dan Powers Email & Phone Number

United States

Chico, California, United States

Yuba City, California Area

Oroville, Ca

• Develop and execute integrated organizational business plan, policies and procedures and guides the development of business and technical strategies, goals and objectives.• Implement processes and procedures to reduce cost by 35% and increase quality 150%.• Improved customer delivery commitments by 75% by monitoring product flow; identifying bottlenecks, championing continuous improvement to prevent recurring problems.

Salinas, California Area

• Manage the day-to-day operations of a small team of CSR’s responsible for all client or notary engagement, from training through completed document package.• Implemented Quality improvement program including spot audits and root-cause analysis and implemented remedial actions.• Assist in employee training programs to ensure employee awareness of quality systems and standards. • Review and develop annual budgets.

Morgan Hill, Ca

• Key member of team to gain ISO 9000 certification. Audited existing process, identified critical gaps and designed new corrective procedures. • Wrote work procedures, trained staff and achieved certification in less than 9 months.• Create and update quality documents such as control plans, flow diagrams, work instructions and quality certifications. • Train operators, supervisors, quality auditors, and others as required on quality related documents, polices, procedures, and systems.

Santa Clara, Ca

• Manage document control including change control, document tracking, retrieval and archiving, document routing and distribution of updates. • Write SOPs, Work Instructions, Forms and Manufacturing Records as requested. • Track SPC/Capability of processes and report results.• Oversee management of Internal Audit activities including audit scheduling and follow-up corrective actions.