• Analyze demand curves and evaluate operations data to create capacity plans and flex schedules • Optimize resources utilization and improve KPI by performing routing and capacity management• Develop data collection plan and assess Return on Investment (ROI) to support transportation continuous improvement projects • Create SAP BusinessObjects and Power BI reports to drive operations efficiency and support ops team to deliver maximum results• Perform time studies and field observations to improve operations flow and reduce labor costs• Manage multiple vendors to ensure deliveries are fulfilled while considering cost, engagement, and execution

Inventory management - Inventory control and forecastWarehouse operations optimization Logistics management Vendors and distributors communicationERP-Fishbowl, Tableau, Excel- Pivot table, Vlookup

• Lecture course materials when professor is absent, prepare detailed problem solutions in PowerPoint format and present in class • Grade, record and distribute hundreds of papers within a week of submission and provide feedbacks thru office hours and/or in person• Communicate with professors and students to ensure the course objective and content are delivered clearly

• Mastered the library call number system and trained new hires• Ordered thousands of books and retrieved books quickly and correctly

• Created interesting learning contents with focuses on speaking and listening• Achieved high enrollment rate by promoting product and service on social media and at local schools/malls • Organized class through online platform and interpreted conversations between students and non-Mandarin speakers.

• Analyzed demurrage fees and helped collect millions of dollars for the company • Processed vessels and submitted manifests to U.S. customs to be approved for entry • Ensured all containers were delivered to final destination by coordinating with 3PL, terminals, customers and other departments within the company daily

Customer Service- Data Entry- Cash Handling