Dan Ramos Email & Phone Number

White Lake Charter Township, Mi, Us

United States

Auburn Hills, Michigan, United States

Farmington Hills, Michigan, United States

- Prepare quotes and enter sales orders utilizing our internal SAP system. - Review sales orders for accuracy. - Pre-sales and post-sales support to the sales team with special pricing, custom configurations, demo requests and general business development. -Technical product research on customer configuration through our external manufacturers and distributor systems - Support key account manager for end of life transition discussions and planning - Lead regular cadence project update calls with customers and manufacturers. - Communicate with other departments and groups to meet client project needs. This communication is via email, phone or meetings as needed. - Serve as a backup for the other members of the Client Services group.

Plymouth, Michigan

•Serves as a liaison between Arrow’s internal resources (field sales, engineering, supplier marketing, manufacturing facilities, purchasing and other corporate departments), suppliers, and customers. •Processes quotes for specified customers and works with centralized PM team for quote and debit information. •Through extensive supplier knowledge, may work with appropriate supplier contacts and internal departments to solve pre-sales and post-sales problems. •Ensures execution and manages the demand creation activity, applicable contracts, value added programs, returns, invoicing, credit, shipping issues, etc. •Implements account strategy in conjunction with FSR’s and maintains influential relationships with local and global suppliers. •Handles complex discrepancies, interfaces with customers, and recommends solutions and/or actions plans.

Auburn Hills, Michigan

• consulted with sales rep and technical consultants to determine solutions that meet customer needs and requirements• worked with distributors and manufacturers to build and obtain configurations and quotes• managed configuration and quote revisions as needed• assisted sales teams, technical teams, and sales support teams in problem resolution.Also held various inside sales support roles before my last job title listed which included the following:- Handled day to day requests from our sale team pertaining to HP remarketed equipment. - Inside sales for Sales Representatives on new sales as well as remarketed sales.- Provided quotes to sale team on remarketed equipment- Secured special pricing with HP on available remarketed equipment that we would source for EU sales.- Purchased all remarketed HP equipment that was sold.

- Managed over 10 million dollars of demo equipment for various sales districts. - Coordinated the delivery of demo equipment to various customer locations and managing the time frames the equipment was on loan to customers.- Handled the internal sales paper work if customer purchased equipment.- Coordinated the return process if customer did not buy equipment, then worked with resellers who were interested in buying demo equipment.