Dan Robins Email and Phone Number
san diego, california, united states
Dan Robins's Location
Greater Oxford Area, United Kingdom
Dan Robins's Contact Details
Dan Robins work email
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Dan Robins personal email
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Dan Robins phone numbers
About Dan Robins
I am a highly motivated IT senior manager with a broad range of skills and experience and who relishes a challenge to put a logical and creative mind into defining strategy and solving problems. A determined leader comfortable working in dynamic high pressure environments capable of rapidly adapting to changing circumstances and priorities. ITIL and PRINCE2 qualified, with an extensive proven track record for successful delivery of project implementations whilst maintaining high-performing, customer focused, technical and application support teams. Financially literate with proven experience of planning, forecasting and tracking the IT operational and project capital budgets of more than £5.5M.
Dan Robins's Current Company Details
Wd-40 Company
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IT Consultant
san diego, california, united states
- Website:
- wd40company.com
- Employees:
- 598
Dan Robins Work Experience Details
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It Operations And Service Delivery Manager EimeaWd-40 Company Nov 2023 - PresentUnited Kingdom
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DirectorSamspan Ltd May 2017 - PresentOxford, United Kingdom -
Project ManagerCrosslake Fibre Apr 2021 - Nov 2023United KingdomWorking as part of a small team to deliver a new 500km route connecting London (Slough) to Paris with a low latency, high-count fibre-optic cable. The first system to be deployed between the UK and France and across the English Channel in almost two decades. The role involved design, commissioning, building and connecting 6 highly resilient and secure datacentres along the route. The service went live in December 2021 when the role moved to transitioning into operational readiness, onboarding of new customers, and delivering services to strict SLAs. -
It ConsultantCognita Schools May 2022 - Sep 2023In-sourced the IT service desk for UK, Spain, Italy and Switzerland and ensured a smooth transition from the 3rd party provider. This included recruiting new staff, introduction of a new phone system, Remote Desktop tool plus the configuration and migration to a new ITSM tool, Freshservice.Implemented changes to improve the delivery of IT support and services for a group of 6 schools to turn around the performance of a small team of engineers following complaints that the level of service was failing to meet expectations.Completed a full telephony review and delivered a plan to address immediate issues, plus a long-term plan to ensure every school has a solution to address all their telephony requirements in the future.Responsible for leading the design and implementation all IT requirements for a recently purchased green field satellite school.Took ownership for the delivery of IT support and services for a group of 6 schools to turn around the performance of a small team of engineers following complaints that the level of service was failing to meet expectations. -
It ConsultantCognita Schools Sep 2018 - May 2021Milton Keynes, United KingdomActing as interim IT Service Delivery Manager responsible for 18 staff supporting 42 schools in the UK. Initially tasked with outsourcing the UK service desk and replacing the IT service management tool, ServiceNow with Autotask, it now involves regular service reviews and planned expansion and improvements to the service delivered. The remit has also evolved to include a full bottom-up review to assess the infrastructure and support services in place across all schools and provide recommendations for improvement.
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Systems Engineering LeadNominet Sep 2017 - Sep 2018Oxford, United KingdomSystems Administrattion Manager and interim Head of Infrastructure responsible for managing the highly resilient core national infrastructure underpinning .UK and other TLD registry services. The role included management of a technical team of 6, a £3M operational budget, annual budget setting, supplier management, contract negotiation and delivering strategic and technical change against company goals and objectives. -
Uk Operations ManagerOxford University Press 2011 - 2016Oxford, United KingdomI was accountable for delivering a wide range of global IT operational services including the management of budgets as well as the mentoring and coaching a team of technical specialists.• Contributed to defining strategy and policy to deliver continuous improvements for existing systems and services• Ensured that work was completed in line with departmental, ITIL and ISO20000 standards and services were delivered to meet and exceed SLA targets• Managed teams across multiple technology stacks including Network, Microsoft, VMWare, Ecommerce, Web, Unix, Linux, Storage, Backup, Datacentre and Telephony• Managed 3rd party suppliers including outsourcing partner that provided all IT services and support for offices, warehouse and datacentres located in the US• Acted as lead subject matter expert to define the scope of global IT infrastructure services as part of an IT outsourcing exercise to make annual savings of £10M. This role subsequently delivered the successful transition of the defined services to the chosen provider over a 6 -month period• Insourced US service desk from 3rd party supplier over a 3-month period that included taking on 7 additional staff, knowledge transfer and transition. The changes implemented resulted in a 25% ($0.5M) reduction in annual costs and much improved customer satisfaction -
Operations Strategy And Development ManagerOxford University Press 2011 - 2012Oxford, United KingdomWhilst IT Operations Manager, this position was simultaneously responsible for budgeting, strategy and formulation of the 5-year IT infrastructure plan in line with current and future business needs. Delivering the entire portfolio through the leadership and management of a team of project managers.• Ensured that the team delivered its objectives and fulfilled the business requirements within budget and to scheduleDelivered a £1.6M portfolio of projects across both business and IT infrastructure streams on time and to budget
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Technical Project ManagerOxford University Press 2007 - 2011Oxford, United KingdomUsing PRINCE2 methodology this position was responsible for defining, planning, managing and delivering project requirements agreed with project sponsors and key stakeholders.• Contributed to the development of IT strategy and policy to meet current and future business needs.Defined requirements, designed
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Director / Consultant / Project ManagerEthical Consulting Alliance 2005 - 2007Oxford, United KingdomI ran my own business providing IT project management and consultancy services.I worked with clients to identify current and future IT requirements and then define and implement a strategy that allowed them to deliver against their overall business plans and targets.• Migrated users, applications and databases from an unsupported Lotus Notes platform to Microsoft Exchange• Developed and implemented an in-house EDRMS software solution to digitise historical documents saving on storage space and costs whilst providing an interface to allow quick and easy searches
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Senior Manager / Project Manager / Account ManagerThe Lapworth Consultancy 2004 - 2005NewburyAs part of the senior management team, I was able to help shape and drive the business forward. During this time I was also account manager for key clients as well as project manager delivering solutions and services.• Managed and delivered a portfolio of projects of more than £1M• Managed move of all IT services to new offices for Lastminute.com
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Project Manager / Account ManagerThe Lapworth Consultancy 2002 - 2004NewburyI was account manager and project manager working with O2, a key client, providing IT support services and projects which included a major office relocation.
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Team Leader And Project ManagerThe Lapworth Consultancy 1999 - 2002NewburyI was the team leader managing a dedicated group of engineers responsible for supporting BBC New Media in the development of the BBC website and digital TV services.
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Field EngineerThe Lapworth Consultancy 1998 - 1999NewburyField engineer supporting businesses throughout the Thames Valley and London areas.
Dan Robins Skills
Project Planning
Project Management
Change Management
Team Leadership
Process Improvement
Itil
Vendor Management
Management
Team Management
Stakeholder Management
It Strategy
Project Delivery
Requirements Analysis
Customer Service
It Management
Account Management
Leadership
Program Management
Strategy
Outsourcing
Virtualization
Strategic Planning
Cloud Computing
Consulting
Dan Robins Education Details
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Electical And Electronic Engineering
Frequently Asked Questions about Dan Robins
What company does Dan Robins work for?
Dan Robins works for Wd-40 Company
What is Dan Robins's role at the current company?
Dan Robins's current role is IT Consultant.
What is Dan Robins's email address?
Dan Robins's email address is da****@****e.co.uk
What is Dan Robins's direct phone number?
Dan Robins's direct phone number is (333) 222*****
What schools did Dan Robins attend?
Dan Robins attended University Of Nottingham.
What skills is Dan Robins known for?
Dan Robins has skills like Project Planning, Project Management, Change Management, Team Leadership, Process Improvement, Itil, Vendor Management, Management, Team Management, Stakeholder Management, It Strategy, Project Delivery.
Who are Dan Robins's colleagues?
Dan Robins's colleagues are Vishnu Shiva, Josiah Bender, Joshua Head, Cinemaha Apk, Chenzo Gio, Romain Bousseau, Vittorio Schiaffino.
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Dan Robins
I Help Organisations Break Down Knowledge Silos And Drive Sustainable Insight-Led Growth ⚡ Founder | Author | Speaker | Knowledge Management ExpertLondon -
1formecreative.co.uk -
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