Dan Roehr Email & Phone Number

Urbana, Iowa

Shellsburg, IA

Cedar Rapids, IA

Manage a team of IT professionals supporting both internal and external client IT needs, coordinate acquisition of services and IT equipment from various vendors, coordinated multiple data center moves.

Managed a team of IT Professionals supporting the internal IT Infrastructure across multiple phsycial locations. Coached and developed this staff to be more productive and customer service oriented. Implemented an electronic help desk solution and asset management system. Opened multiple new office locations and closed several existing office locations.

Provided 2nd and 3rd tier IT support to entire Cedar Rapids office, assisted in coordinating Y2K testing, assisted with coordination of IT portion of move into a new facility, served as acting IT Site Leader for the Cedar Rapids office, assisted with the conversion from Novell Netware servers to Windows servers, prepared monthly management SLA reports.

Provided 1st, 2nd, & 3rd tier IT support to multiple locations, converted the company from a Novell Netware server infrastructure to a Windows server infrastructure, upgraded servers & workstations in multiple locations, supported the customer service application running on an HP UX system running a PIC database, worked with vendors on acquisition of IT.

Managed local IT support group supporting all desktops, servers, & network needs, led server consolidation efforts, implemented first companywide email system, worked with vendors to procure IT services and equipment, coordinated IT portion of multiple building moves.

Created monthly cost estimation reports for Sr. Management, created complex spreadsheets for performing cost analysis of Telecom USA long distance network, implemented first Local Area Network in the department, worked with IT department to interconnect the departmental LAN into the company wide backbone, assisted other departments with the setup and.