The ability to identify where technology can improve efficiency while reducing costs and increasing customer service, brand loyalty and overall profitability.Over 15 years transportation technology experience and solutions consulting including:In-vehicle payment solutions (credit, debit, loyalty, stored-value)Call center automation IVR solutionsMobile, Web and SMS booking systemsPBX and other premise and hosted telephony systems24/7/365 support serviceDispatch, Cashiering, and reportingCustom software developmentTaxicab, Paratransit, Fixed-route, and non-emergency medical ITS technology solutionsSpecialties: Consulting services for reducing costs, improving customer service, and establishing brand loyalty as related to in-vehicle and call centers for taxicab, paratransit, non-emergency, and fixed route transportation.