Effectv, Chesterbrook, PA Engineer 2 – Advertising Quality Command February 2020-Present• Responsible for leading team projects, designated as primary trainer for the department, troubleshooting operational issues, new product implementation, fine tuning existing products and services, and the overall upkeep and maintenance of designated areas of engineering. Comcast Spotlight, Chesterbrook, PA Quality Command Center – Senior Technician August 2015-February 2020• Support, maintain and monitor the technical operation of ad insertion and support systems for Comcast and their business partners• Troubleshoot and repair all but the most complex issues. Performs maintenance activities with a minimum of supervision and guidance• Leads technical outage bridges and engages appropriate resources to drive issues to closure• Acts as a technical resource in projects and initiatives and ensures successful project implementation• Create, modify and update Spotlight documentation and workflow diagrams• Provides training and guidance to less experienced team membersComcast Spotlight, West Chester, PA Master Control Center – Technical Operator May 2011-August 2015• Research and resolve technical issues with Engineering, Field Services, and ad insertion vendors• Create MCC training protocols• Host weekly meetings with management to discuss maintenance schedules and system upgrades • Organize daily reports and system status checks Master Control Center – Senior Media Management Technician May 2008-May 2011• Provided quality control for spot content • Distributed daily traffic and billing schedules to all Designated Market Areas (DMA) including CT, DE, MD, NJ, NY, OH, PA, VA, Washington D.C., and WV Master Control Center – Media Management Technician February 2007-May 2008• Encoded commercials to broadcast standards• Organized digital content and tape library

General Manager May 2002-January 2006• Lead customer service team in a retail environment for five stores within the Pennsylvania tri-state area• Organized local marketing campaigns and in-store launch events for new products• Responsible for employee training • Created weekly schedules for all employees • Conducted interviews and oversaw hiring • Managed a staff of up to 15 sales associates

Unit Production Manager September 2002-December 2002• Arranged for legal and professional provisions during production of a feature film • Scouted locations during pre-production• Assisted with building props and set design• Policed Screen Actors Guild (SAG) standards on set• Managed a crew of over 200 professionals during the shoot• Production credit viewable on www.IMDB.com.

The Racing Network - Technical Director March 1999–September 2001• Managed a crew of four during live broadcasts• Composed shot lists and story boards• Wrote scripts, packages, promos, and in-house advertisements The Racing Channel - Control Room Operator March 1998–March 1999• Created custom graphics for daily programming• Operated audio boards• Ran video replays via tape delay Philadelphia Park Live - Camera Operator October 1997–March 1998• Digital video camera operation• Single Lens Reflex (SLR) camera operation• 16mm film camera operation

Production Assistant January 1997-October 1997• Edited video and film clips• Maintained the video library