Dan Routledge Email & Phone Number

Nottingham, England, GB

Castle Donington, England, United Kingdom

Temporary contract, providing maternity cover with an in-house IT team for an international company.

Derbyshire, England, United Kingdom

Nottingham, United Kingdom

Worked on a busy helpdesk handling the issues of clients from across the country, ranging from large business to small home offices,Kept to a high standard for documentation and communication across a small team of differing support levels and roles.Went out on-site to meet with customers and help with larger projects, including whole server-rack.

Mansfield, Nottinghamshire, UK

Provided on-site support for low-mid level IT issues, acting as point-of-contact for higher level support. Provided lesson plans and ran IT curriculum lessons either independently or with support for classes of ~35 pupils, managed behaviour. Maintained school website, server, logins, emails, programs, etc. Worked in tandem with higher-level support to make.

Worked closely with a small team as part of a larger IT sector in a corporate environment with a large, continuous workload.Handled deployment of store tills and servers, personal laptops and computers, and mobile devices across multiple OS’s.Completed tasks independently with the company van, including asset management and services, including driving to.

Mansfield, Nottinghamshire

Attended weekly practise to reinforce first-aid skills, acting as a public presence, approach to people, and further knowledge.Attended regular duty events at locations such as Mansfield Football Ground, Theatre, cross-country runs, and larger country-wide events such as marathons.Regularly dealt with members of public in stressful situations, and liased.