As a National Account Executive at Sky Business, I lead the Connectivity sector within the Hospitality Team, targeting both existing TV customers and new business opportunities. My role encompasses managing and nurturing key client relationships nationwide, aligning their business needs with Sky’s comprehensive product and service offerings to drive sales and revenue growth.Prior to my tenure at Sky Business, I spent four years as a Wholesale Account Executive at CityFibre. There, I managed relationships with approximately 500 accounts, 100-200 of those being active at any given time, ensuring their satisfaction and loyalty while maximising the business they placed with us. My career at CityFibre also included a role as a Service Desk Analyst, where I provided Customer Service.My academic background includes A-Levels in Business Studies, Economics, Geography, and ICT. These studies have equipped me with a robust foundation in Customer Relationship Management, Business Development, and Communication. These skills have been pivotal in delivering outstanding results and exceptional customer experiences.Passionate about the dynamic and innovative nature of the telecommunications industry, I am driven by the challenges and opportunities it presents. I am always eager to expand my knowledge and continue growing both professionally and personally.
Listed skills include Relationship Building, Business Relationship Building, Negotiation, Customer Service, and 1 others.