•Oversaw the daily operations of $97 Million annual revenue retail store •Team of 35 managers and over 400 employees in a company recognized challenging environment•Turned around several operational metrics, including Safety, Customer experience results, Operational indexes, Standards, Team development, financial results, compliance, and Store brand•Work with loss prevention to provide a positive and safe environment for employees and customers•Lead team in community involvement activities that reinforce positive relationships

•Oversee the daily operations of $54 Million annual revenue retail store•Lead team of 24 managers through developing, coaching, mentoring, and training to maximize each team member’s potential including destination planning for all leaders•Partner with Human Resources to ensure placement of the right people in the right roles •Ensure direct reports are creating a fast, fun and friendly culture by establishing /maintaining an open door policy, compliance, developing great action plans and following up on the execution of the team survey feedback•Partner with Human Resources to co-lead diversity campus recruiting initiatives

•Oversaw 6 locations, $64 million annual revenue, 290 employees, and 35 managers•Drove a culture of fun and excitement through promoting positive employee relations•Planned, budgeted, and forecasted the locations’ financials; profit and loss responsibility for all locations•Instrumental in leading the success openings of three new locations – Columbus, OH, Cincinnati, OH and Minneapolis, MN•Nominated by the company President to the cost containment task force resulting in over $200,000 annual corporate savings for 2001, totaling $600,000 over three years•Acted as operational consultant to Senior Vice President of Operations at various other locations•Business Development proposal production and presentation support, advertising strategy execution and media support•Gather competitive and market intelligence to grow corporate sales

• Oversaw daily operations of $1.2 Million annual revenue • Trained and developed four direct report management staff, including sales and promotion, marketing and restaurant through company career development program