Dan Segrest Email & Phone Number

Raleigh, Nc, Us

San Francisco, California, Us

Responsible for development and modification of security content to enhance incident response capabilities and visibility for downstream case management platforms.Supported internal customers, including the Cyber Threat Fusion Center, various Lines of Business, and cybersecurity engineers and analysts.Utilized advanced correlation techniques in Splunk Enterprise Security and Chronicle Google Cloud Security to improve security event visibility and response.Extracted and gave context to Indicators of Compromise (IoCs) to facilitate immediate incident responses across cybersecurity operations. Other responsibilities included conducting peer reviews.

Arlington, Va, Us

Cybersecurity Defense Engineer to the USPS. Network Connectivity and Review Board (NCRB). Provided change control for networking verifying compliance, removing unneeded, un-permitted, rules using network discovery tools RedSeal and Tufin. Developed internal tool increasing speed and accuracy and providing artifact for auditing purposes of of firewall changes. Initially, data was sourced from 4 disconnected internal databases and dozens of procedures and knowledge worksheets. Developed Privileged Internet Web monitoring program for surfers with Enhanced Internet Access. Created various SPLUNK dashboards and reports for monitoring proxy and exchange traffic, mapping perimeter IP to internal assets for incident management across support tiers, asset ownership, and many others. Scripted Ad-hoc automation solutions as necessary to expedite repetitious tasks. Prior to NCRB Assignment worked as Asset Management team member to identify authorized and unauthorized Hardware and Software. Tools while employed included outputs of data from CiscoISE; Forescout; Tanium; RedSeal; AD; DHCP; Anti-Virus; Nessus and other products. Using this data Splunk, and BDNA. Tasked with identification of more than 3 million devices on internal network and Internet Facing Servers. Accelerated identification of external IPs of roughly 1500 servers to internal Hosts to a matter of minutes using SQL, Scripting, RedSeal, and internal databases, ultimately for on demand correlation, Splunk. VBScript/ PowerShell mining and manipulation and reporting of data. EIR, IPAM, ServiceNow, ACRS, AIMS, EAccess, PCTS, Visio. Some Python and PERL -- Certifications: CompTIA Security+ 5/20/2017; Tanium Foundations, Operations, IR Deep Dive 2/23/2017; Symantec Data Loss Prevention 14.5 Administration 7-15-2016; Symantec Endpoint Protection 12.x Administration 8/3/2016

Tampa, Fl, Us

Data Loss Prevention 14.0-14.5; Symantec Endpoint Protection 12.x; WatchDox Administration for roughly 150 users. Wrote scripted process to bundle all DLP incidents by user and package them into a single email for remediation. Wrote script utilizing real expressions to read email that was replied and mark resolved incidents completed. Accelerated closure rate from 50 a day to 600 per day. Certifications: Symantec Data Loss Prevention 14.5 Administration 7-15-2016; Symantec Endpoint Protection 12.x Administration 8/3/2016

New York, Ny, Us

Senior Engineer Data analytics and reporting for Capacity Planning team. VROPS, RVTools, BMC Surveyor and Perceiver. VCenter 6; EMC VBLOCK Training; American Red Cross CPR Certification; Intermediate and Advanced Excel 2013 courses. VMWare Training -VROPS, VSphere, VCENTER. Monthly reporting and forecasting.

Jp

Responsible for optimizing the operating environment by ensuring capacity is appropriately sized and managed. Technologies monitored: networking, telephony, storage (EMC; NetApp, Eternus, Clariion),WiFi, Distributed Compute (Unix and Intel), Mainframe and iSeries system infrastructure across all business sectors. Additional responsibilities include reporting and evaluating performance of systems platforms, working with operational personnel to determine optimum configuration and communicating with IS and business management to plan and implement a capacity management program. Worked with subject matter experts in Networking, Unix, Wintel, Mainframe, storage, messaging, telephony, and iSeries platforms to ensure the availability of capacity and performance management data.• Used Splunk event monitoring to watch for capacity related events leading to capacity issues.• Modeled capacity forecasts using systems and business metrics• Performs problem determination using monitoring tools in capacity related disciplines• Analyzes performance data identifying bottlenecks and recommending alternative resolutions• Produces ad hoc resource usage reports and analysis• Analysis using linear regression and forecasting, 90Th Percentile• Tools such as Tivoli Enterprise Monitoring, Spectrum, EHealth, Splunk, Trioli, CA Performance Center, NetQoS, NetApp Operations Manager, iSeries Navigator

Ashburn, Va, Us

Software Distribution using IBM Tivoli Endpoint Manager (BigFix) Software Repackaging using InstallShield. Contracted to the Environmental Protection Agency. Developed packages, sent patches and packages, debugged issues, asset management tasks, attended meetings.

Charlotte, Nc, Us

Maintaining and supporting the Portable Media and Device program.Configuration and monitoring of network and component intrusion prevention systems.Support incident response to events.Develop and maintain documentation to ensure integrity of computer systems and conformance with the Plant Operating License, Technical Specifications .Provide input to (CSAT) meetings as requested.Assist Maintenance and Engineering staff with program requirements.Provide support to Digital Process Systems team as directed to support projects and initiatives.Familiar with plant committed programs including Emergency Response Organization, Self-Evaluation Program and Nuclear plant outages.Unescorted Security Clearance for Radiation Controlled, FME and Vital plant areas.

Indianapolis, In, Us

Conducted Operations Duties and Engineering Duties for Scotts through Prime Xerox corporation. Offered permanent employment by Xerox CorporationSQL Server Configuration and Maintenance, custom SQL ReportsPatch management of Adobe, Microsoft, Java, and other products and evaluating vulnerability risksScripting to perform installations and settings modifications of workstations and serversAsset managementIE Troubleshooting of Java, ActiveX. Adobe, GPOs. Compatibility Testing of Applications, Operating SystemsCMS 6.x and DS 6.9 and SMP 7.1 Environment of roughly 5000 workstations worldwide.Creation of Gold ImagesMigration of user data through scripted USMTRollout of Office, XP SP3, Flash, Shockwave, Microsoft Hyper-V Administration SAV and EPO installationInstallShield Wise repackagingActive Directory Maintenance of old computer accountsMDT Microsoft Desktop ToolkitDeployment Server 6.9 Job Creation / Image CreationDesktop Setting Standardization through scripting and AltirisIIS v.6, 7, 7.5Systems, Security and Application Log AnalysisWindows 2003, 2005, 2008 ServerTroubleshootingITIL Change Management Process

Raleigh, Nc, Us

2 Week consult for migration from Altiris 6.x to Symantec Management Platform SMP 7.1)Provided Altiris Engineering Deployment Support And Consultation to electronic manufacturing firm.

Menlo Park, Ca, Us

Flown to Dallas for 2 weeks as out-sourced consultant, all expenses paid.Provided Altiris Engineering Deployment / Support and Consultation in preparation for migration to SMP 7.1Deployed a reconfigured Symantec Altiris Deployment Server 6.9 and PXE / Imaging, HIIS Solution over a 6 site distributed Law office environments with image replicationDesigned SQL Custom Reports

Charlotte, Nc, Us

Hired as transition staff by ettain group to support Oxford University Press's IT Support migration project to India HelpCenter. Provide Altiris Engineering Support and ConsultationProvide Active Directory, Exchange Server Admin and Server Admin SupportAssist with staff augmentation during migration to new support services contractorILO Configuration and maintenance of DL380, Integrity RX4640, PowerEdge 2950, DL380 & DL360 G4, G3, G5, ML530Patch Management, Software DistributionUtilization of Google Apps Administration.Active Directory account creation, exchange mailbox creation, server folder administrationRequested by Oxford University Press for project extension to conduct Windows 7 Migration.

Reston, Va, Us

Public Trust Security ClearanceThird Level Lumension Patchlink Patch Management Administrator for EPAThird Level BigFix Administrator for EPA – Monitoring infrastructure, identifying and testing upgrades, patches for infrastructure. Power Management, Patch Management, Software Asset Management, Configuration ManagementSQL 2005 Report WritingWindows Server 2003 AdministrationDesktop Engineering Support for Windows XPScripting using VBScript, BatchNational Computer Center – Raised Floor Datacenter Unescorted Access clearanceExposure to: Bomgar, Flexera Software InstallShield, FDCC, USGCB, SCOM, Remedy problem management, Symantec Endpoint Protection, PointSec, F5, Flexera InstalShield

Warwick, Warwickshire, Gb

Full time employee. Altiris Engineer for 33,000 Workstation Environment, Client Management Suite CMS 6.xSoftware Packaging, Patch Management, SQL Report Writing, Server Maintenance and tuning, Custom Inventory, Software Metering, Symantec Antivirus reporting and AdministrationWindows XP Image Creation / Deployment utilizing Scripted Installs and Deployment Server 6.8Utility scripting utilizing VBScript, PERL and WMI routines. InstallShieldReporting and AnalysisCitrix, HP ThinClientActive Directory administrationNew product evaluationThird level desktop supportHP OpenView Service Desk for problem management and change managementSymantec Antivirus Server - SAV Server AntivirusDomestic Travel as needed.InstallShield and Wise repackage

Glen Allen, Va, Us

Public Trust contractor for United States Postal Service USPSDevelopment of Enterprise Antivirus SolutionScripting VBScript and WMI routines to interface with Desktop Computers, SQL Databases to determine root cause analysis of infection and proper means of remediation of virus or spyware. Wrote subroutines to clean infected systems & close exposures.Produced detailed statistics showing infection patterns, heavy hitters, and infection trend.Three weeks after implementation reduced infection rate by more than 60% over period measured.Worked with and directly for Director level management.Utilized SMS, SUS, SAV Server, Proventia (BlackIce), Event Log, some PERLWorked with the following servers and systems: Active Directory LDAP, DHCP, WINS, DNS, SAV Server

Raleigh, North Carolina, Us

Hired to Parata Systems as contractor. Parata went through a major down-size layoff due to unforeseen financial problems shortly after coming onboard. More than 150 people were laid off.Promoted, researched and deployed WSUS Server (Windows System Update Services)Provided systems and desktop support, imaging, troubleshooting, installation.Provided simple network supportAdministered Active Directory and SAV Server antivirus

Raleigh, North Carolina, Us

Desktop, server and networking support for a mid-sized business.AD administration- Implemented group policies security and configuration mgmt. Migrated Domain Controllers to new servers.Participated in Active Directory domain consolidation project and Exchange mailbox conversion. Troubleshot failures, inventoried utilizing WMI and VBScripting computers running service accounts or currently in use, and implemented changes on remote systems to permit AD migration. Installed & upgraded network & desktop applications through manual, fully unattended, remotely initiated means using WMI, VBScript, BATCH, and SMS.Installed, configured, Win 2000 Domain Controllers, DNS, DHCP, WINS, and RAS servers.Designed and implemented full desktop life-cycle including fully scripted image and unattended Windows Install & application setups for Desktop, Server, Laptops all the way through DOD 5220.22M hard-file sanitizationAdministered multiple GHOST PXE enabled servers on different VLANS, created Gold images for Server and Desktop systems. Also created Microsoft Virtual Server and VMWare images.Conducted daily backup utilizing VERITAS DataCenter NetBackup v.4.5Routine Systems monitoring of the enterprise utilizing Nagios and SMS SNMP event loggingDell/IBM Laptop, Desktop and Server hardware repair and maintenanceResearched/deployed SUS and later upgraded to WSUS Servers.McAfee EPO 3.0 Admin and policy design and implementation for the domain.Dell NASCompatibility testing of security updates, antivirus definitions, applicationsAdmin, and troubleshooting of DHCP, DNS, WINS servers.Created Sarbanes Oxley Documentation for my assigned areasMicrosoft Exchange adminSMS 2003 Administration – Security Patch, Image, Application deployment and reportsMicrosoft Office 2003 Admin Custom InstallsAsset Management for all computers and devicesNetwork VLAN Troubleshooting that utilized Cisco Catalyst 4006 and 2950 switchesWinPE; Bart PE, WIM imagesCisco IP Telephone configuration

Bethesda, Md, Us

Manager and Technical Project Leader for PC Desktop Support team of 14 technicians. 8 as direct reports to include evaluations, hire process. Provided second and third level support for Desktop and systems administration issues.Project Manager over major enterprise projects: Active Directory migration. Domain Consolidation, Rollout of new Operating Systems, Antivirus & Outbreak management, File and Folder Redirection, IE 5/6 modification, Static IP to DHCP Conversion, Local Security Policy and GPO modifications. Wrote detailed project plans, testing strategies, and received sign-offs from stakeholders.Enterprise size of 1800 PC Desktop and Laptop systems in a scientific environment, many interfaced with scientific equipment conducting research. Built Gold Desktop Images & fully automated unattended installations for Operating Systems& AppsInstalled and configured PowerQuest DeployCenter PXE boot & imaging server Customization of Microsoft Office, Corel WordPerfect, AutoCad, McAfee, Windows XP & 2000, IEAK, many other major COTS applicationsCompatibility testing.Trained employees as necessaryRemote scripting / automation to manipulate remote file-systems, registries, WMI to conduct essential change and configuration management maintenance tasks. Remote scripting also provided asset and management application deployment.SMS 2.0 Administration and package creation. Utilized PDF, MSI, Transform (MST), SMS Installer and InstalShield/ WISE to create packages. Security Penetration testing utilizing NESUS and SARA, HFNETCHECK.EXE,Scans for open shares, Security Hotfix compliance.Worked with ISSO and Information Security Analyst as necessary.Technical lesion between all IT departments and customer for PC Projects.Issued purchase recommendations to customer for annual purchases that ranged in the $720,000. Lead Quality Assurance MeetingsRegularly utilized scripting technologies:VBScript,Kix32, AutoIt, BATCH

Ca

Tested candidate Gold preload images and once certified deployed these to IBM Global Services and IBM Staff. Wrote REXX and WSH configuration routines to expedite the configuration of each system.

Armonk, New York, Ny, Us

Hired on as IBM RegularRoot cause analyst and preload software testing as OEMTechnical liaison and analyst for 3 global geographic regions. Was 4th level support for these regions?Resolved complex hardware and software problems as 4th level support. As necessary forwarded problem to IBM Development Engineers for resolution.Was team technical leader of 20 techniciansWrote detailed problem resolution and problem determination documents for lower level technicians to follow.Promoted after 1 year from Call Taker to Technical LeaderPromoted after 2 year to Geographic Liaison for IBM DevelopmentReceived multiple awards and recognitions: IBM IDEAS; Letter of Commendation from Director IBM Consumer Development