Mediator
CurrentI provide transformative mediation of all types of disputes. Transformative mediation allows for efficient problem-solving (quicker than other mediation approaches) and for deeper, more satisfying solutions. It addresses the conflict directly where the clients want it to be addressed. Transformative mediation has overcome the legalistic thinking that makes other forms of mediation dissatisfying and disempowering to the clients. It's been used by the US Postal Service since 1998 (notice how no one "goes postal" there anymore?) 90% of both management and employees report being satisfied with the process and the mediator. 80% of the cases require no further action beyond one mediation session. The TSA also uses transformative mediation. This approach can and should be used in any organization that has workplace disputes. It also should be used by businesses, at the first sign of litigation, before outside litigators are brought in (or if it's too late for that, it can also be used to put an end to the litigation).