-Created engaging designs for various marketing materials, including social media, product packaging, and business card designs-Operated and maintained machinery for clean and safe bulk food production-Packaged, labeled, and shipped product from online sales-Maintained inventory of products and food ingredients for cooking, packaging, shipping, and in-person sales-Managed setup and teardown of pop-up stall at multiple in-person vendor events-Greeted and assisted customers with sales and product inquiries, maintaining a high level of product knowledge

• Designed logo and icon set for medical revenue cycle management app• Illustrated emote sets for Twitch streaming channels• Assisted with building processes and UI/UX elements for revenue cycle management app• Produced comprehensive graphic design and marketing materials for a number of companies and events, both non-profit and corporate• Created graphic designs and logos for use online, on flyers or posters, and on clothing• Collaborated closely with marketing teams, project managers, and directly with clients to ensure creative quality throughout projects• Prepared inter-office graphic design for use in the aerospace industry• Designed logos and created album artwork for local musicians• Launched several online stores and Wordpress websites for the sale of digital artwork

Business Analyst• Performed historical data research on prospective customers, which helped to onboard new clients and added $500k in annual revenue• Transitioned IT service desk to an all-new ITSM software suite• Managed project tickets, boards, and metrics using Jira and Freshworks• Researched business needs for application development team• Assisted with building processes and UI/UX elements for revenue cycle management app• Created and managed SharePoint database of in-house and outsource client work logs, work procedure documentation, and payment information• Coordinated weekly training with multiple teams to create robotic automation processesData Analyst• Utilized Power BI and Power Query to create detailed financial reports• Worked and trained in several medical practice management systems to enter and extract RCM data• Cooperated with outsource companies, coders, and client management teams for the delivery of weekly and monthly reports• Maintained detailed Policy & Procedure documentation guidelines for multiple facilities• Led team members in training on P&Ps, Excel formulas, and work-tracking methods

• Independently researched and studied Visual Basic for Applications and Excel formulas• Built Excel formulas and engineered VBA macros to increase efficiency. Examples include: instantly creating batch names, separating and saving multiple files from a single Excel workbook, and automatically populating client logs with varied criteria.• Created and maintained detailed Standard Operating Procedure guidelines for multiple facilities• Designed a streamlined work tracking method that conserved time and reduced clerical errors• Advised clients and directed client calls• Communicated with commercial banks to process medical payment information• Trained team members on SOPs, Excel formulas, and work tracking methods listed above• Corresponded with and prepared paperwork for outsource companies• Created and managed SharePoint logs of all outsource client work

• Operated and maintained high-speed scanning machines• Supervised team of scanning technicians• Converted medical and mortgage records to online filing system• Controlled SharePoint logs of all work sent from clients• Managed medical record inventory• Introduced a green/paper-free workplace initiative