Customer Sales Representative
Oldbury, England, United Kingdom
Sales Targets- a driven and heavily target driven environment, based on products sold and promotions offered. Products would include boiler insurance, plumbing and drains insurance and electrical wiring.• Insurance Products – As a minimum, 2 calls a week were reviewed by a team leader, marking our knowledge of the insurance products and understanding their benefits and applications.• Policy Management - Regulated by an independent regulator run by the British Government, FCA who would also would also monitor calls.• Client Acquisition - Inbound call sales and outbound calls to customers who had enquired online or through email – generating new business from warm leads.• Expertise in acquiring new clients and expanding the company’s client base.• Following a sales script containing all points the customer must be aware of,however being marked on how effortless and free flowing the conversation was to ensure the call was personable and I was building rapport with everyone.Statistics:400 calls per week3000GBP revenue per week – 1200GDP per month60 sales per week200 person sales floor – top 10 throughout my time at British Gas