Dan Surowiec Email & Phone Number

Chicago, Illinois, United States

Chicago

Responsibility for IT strategy and service delivery on a global basis for one of the top Global Law Firms operating from 74 offices in 46 countries and supporting 13,500 lawyers and staff. Helping the Firm drive operational excellence through operational efficiency. Successfully restructured the IT department, consolidating 35 semi-independent teams into a single global function. Driving innovation through the application of cutting-edge technology to develop new service lines and revenue streams.

Chicago

Direct all IT strategy, budgeting, and operational activities related to technology infrastructure. Coordinate and deliver multiple large scale projects on time and within budget. Provide leadership and direction to a team of 50+ professionals on 4 continents. Manage global relationships in developing and executing strategic objectives in alignment with Firm strategy and practice support needs.

Formulated global IT standards and strategies for infrastructure and operations. Defined and implemented operational processes to enhance technology infrastructure services. Directed global project delivery and support by coordinating resources across regional IT organizations. Managed a team of 30+ engineers, analysts, and support personnel. Enhanced the Firm's offshore Network Operations Center to increase service delivery and reduce error rates.

Managed operation of the Firm's global data center and a staff of 5 engineers. Optimized data center operations by implementing ITIL-based processes. Designed and implemented disaster recovery/business continuity processes.

Responsible for designed and technology architecture for web-based systems. Served as lead developer and primary liaison between business analysts, development team, and management for all web-based systems. As Team Lead, provided guidance to junior developers.

Delivered custom e-commerce solutions and application architecture/design consulting services for mid-market clients across multiple industries. Managed engagements through all phases of the project lifecycle.

Developed software to manage and automate business processes of the human resources department primarily in support of payroll and benefits. Developed custom n-tier and web-based applications to support Human Resources business processes utilizing Microsoft technologies interfacing with Peoplesoft HR/Payroll modules.

Responsible for monthly financial analysis and reporting for the Human Resources function.