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Experienced Sales Operations professional with over 15 years of experience in cloud computing and communications for business solutions. Technical Sales and Sales Training, with emphasis on strong strategic planning, sales management, business development, partner channel management skills, training, and coaching individuals from diverse backgrounds.Areas of Strength: Strategic Long-Term Planning, New Business Development, and Client/Partner Relationship Management. A strong aptitude across a large spectrum of technologies, including applications, networks telecommunications, and cloud computing. Action-oriented with excellent communication and interpersonal skills. Education:Some College -Business ManagementMilitary and Technical Training - Focusing on Hardware, Network connectivity, and Systems training
Medixall Group
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Compliance Officer, Customer Success ManagerMedixall Group Jun 2018 - PresentWorked with investors to maintain account information and drive further investment into Medixall Products. Worked with Account executives to develop new prospects and convert to Investors. Provided ongoing KPI and revenue reporting to the executive team. Built and Maintained Infusionsoft CRM.Lead Customer Success Managers in prospecting for Medical providers to use the Cloud-based Medixall solutions Platform. Worked with a cross-functional group to develop features desired and then implemented in the platform. Worked with Marketing to develop and implement targeted marketing campaigns using the Infusionsoft CRM.Developed and provided Training for operations to On-Board Medical Providers to the Medixall Service PlatformDeveloped Remote Provider Onboarding Training for New Providers joining the platform to streamline acceptance and use of the Medixall Service Platform.Provided ongoing Supervision and reporting of Customer Success ManagersProvided tracking and reporting of potential investors and investors to managementDesigned and deployed Marketing Campaigns based on the segmentation of prospectsProvided QA testing for application developers.
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Manager Of Sales OperationsVinix Mar 2017 - Apr 2018South FloridaDevelop and manage Channel Partner Program. Work with Direct sales to provide quotes and close B2B sales of the Cloud-Based Unified Communications Platform. Provide Inbound Marketing to drive additional sales revenue.Assisted in the development of a business plan, providing a three-tier sales plan of Inbound marketing, Referral, and Channel Partners and eventually the ability to add White Label Capability.Tripled channel Partners participationImplemented inbound marketing campaigns to increase revenueDeveloped Remote Customer Training for New customers reducing time to complete onboarding of customers. -
Senior Sales EngineerCbeyond - Now A Birch Company Nov 2002 - Mar 2017Denver, Southern California, Miami FlProvided technical sales support to assure successful customer integration and implementation of products and services. Supported unit sales plan through pre-sales and/or post-sales technical consulting activities.Pre-sales activities included gaining an understanding of customer's business and analysis of customer's communication network needs; preparation and presentation of technical proposals of how products can meet those needs and be integrated and implemented with customer's systems and equipment.Prepared and presented customer network systems/equipment needs plan to sales, service coordinators, and engineering to assure completed plans are feasible.Worked with Sales and Marketing to develop plans for penetrating markets and customers.Post-sales activities included working to resolve any installation issues and general troubleshooting of e-mail, and domain name service, Firewall, and LAN issues. Escalated to the customer care group as necessary.Designed and presented Iaas and Saas solutions Hosted Pbx’s, SIPconnect and voice solutionsWe delivered solutions migrating Customer services to the Cloud using IaaS Cloud Server solutions and file sharing solutions for customers.Supported three different branches of sixty direct sales reps and three-channel managers maintaining a fifty percent close ratio. This is based on qualified appointments, phone closes, and direct customer-based questions.Opened the Southern California and Miami Branches. Consistently kept my markets in the top 3 for over 14 years. Awards include Sales Engineer of the Year and National Sales Leader. -
Manager Service Coordination DenverCbeyond - Now A Birch Company 2002 - 2004Denver, Colorado, United StatesManaged a team of 6 Service Coordinators / Project Managers delivering Complex Services.Verified all voice and data configurations, to ensure that performance objectives, project plans, and implementation schedules would be met.Managed all phases of the ordering and delivery of converged services for customers.Installed services for over 4000 Small Businesses in 2 years maintaining the highest monthly install average across all markets 16 out of 18 months.Denver Branches maintained the Elmer Award for the least canceled orders.
Dan Swink Skills
Frequently Asked Questions about Dan Swink
What company does Dan Swink work for?
Dan Swink works for Medixall Group
What is Dan Swink's role at the current company?
Dan Swink's current role is Sales Operations Manager| Telecom and cloud-based phone services | IaaS|SaaS|PaaS| Networking.
What is Dan Swink's email address?
Dan Swink's email address is da****@****ond.net
What skills is Dan Swink known for?
Dan Swink has skills like Frame Relay, Sip, Sales Engineering, Mpls, Network Design, Voip, Telecommunications, Tcp/ip, Wan, Electronics, Network Security, Problem Solving.
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