Selling New and Used boat packages, tailoring each unit to fit the buyer with accessories and options, and calculating trade-in values. Consignment sales. Dealing directly with manufacturers on new unit orders, and warranty issues. Taking on the role of sales associate and keeping up with service responsibilities while maintaining a dealership CSI rating of 90% or higher.

Diagnosis and repair of recreational watercraft and power equipment in a high level service department. Consulted with clients directly on service options, scheduling, and billing, as well as warranty and insurance claims. Specialized in on site service calls and new unit rigging including twin engine configurations and electronics for local government agencies and nonprofit organizations.