Dan Trivett Email & Phone Number

Denver, Co, Us

Chandler, Arizona, Us

In short, my role is to help align our customers in the Business Continuity sense and help drive business initiatives.

Chandler, Arizona, Us

Tinton Falls, Nj, Us

- Mentor sales teams/peers (From sales processes to lessons learned)- Creative thinking & Problem solving to enhance the sales cycle- Demonstrating solution values aligning product solutions with customer challenges- Participate in the entire sales process – initial discovery, project review, design submission, component installation- Provide alternative solutions as required to meet unique end user, component or installation criteria- Produce Tech architectural, and engineering deliverables to uncover opportunities and bookings- Interface with internal departments to ensure accuracy and timeliness of solution delivery to individual end users- Develop sales and marketing strategies for key vertical market segments- Trusted advisor from all customer levels (from Exec to technical levels)- FRI & FRP response requests

Tinton Falls, Nj, Us

SE (Pre-Sales/Solutions Engineer) / Mentor & Instructor• Sales/Systems Engineering, or Solution Architect experience with software/Cloud environments• Innovative teaming to create new and improved sales strategies• Strategic alignment with new/existing customers supporting targeted accounts• Trusted Advisor with all customer relationships (Educate, mentor on existing/new product)• Architecture blueprint design & overviews for new business prospects• Professional Customer facing presentations/demos• Company wide Webinars to exploit competitive benefits while promoting new features• Teacher & instructor for Sales teams • Innovative teaming to create new and improved sales strategies• Collaborate with sales support/account teams as technical expert• Respond to technical FRP & RFI’s requests

Tinton Falls, Nj, Us

TAM (Technical Account Manager) / Lead TAM Instructor from Feb 2018 - Aug 2019• Provide a strategic value technical point of contact for Customers• Ensures a strong and seamless relationship between all internal and external teams • Customer Site Architecture resource, Customer Business Objectives resource, Technical Executive Liaison • Coordinate monthly on-site meetings with customer: new technologies, best practices, training, etc.• Work with Sales Team on funded opportunities and discovered customer requirements • Advanced Administration and Engineering level experience: Commvault Data Management Solution.• Experience and understanding of data management & information life cycle management.• Advanced knowledge of support processes and workflow.

Westminster, Colorado, Us

Professional ExperienceDesign/Implement Backup & Recovery environments. Optimize backup environment solutions. Monitoring and troubleshooting backup failures and communicating issues / status to all relevant personnel. Train technical staff on new or current backup solutions and infrastructure components. Advanced troubleshooting skills Identify and resolve backup software outages. Create documentation for existing backup & recovery or infrastructure components including but not limited to new problems, troubleshooting steps and reduce risk of an outage and recovery times.SR Disaster Recovery Engineer ResponsibilitiesImplement/design backup infrastructure for enterprise solutions that includes. Architect design improvements for existing and new backup enterprise. Present companywide demos on our current solutions and new designs; Provide recommendations and improvements for our internal operations. Implemented and designed AWS cloud backups through Commvault. This included archive data backups direct to the Cloud along with EC2 instances for the deduplication databases required for Commvault for DASH copies for site to site replicationKey Responsibilities• Manage backups through Openstack• Managing backup network with VLAN tagging to create a backup network• Manage day to day backup operations including user access through Commvault• DR site to site replication• Work with all Enterprise support teams involving backup infrastructure, planning and design.• Focal point for all escalations including disaster recovery, process improvements and management requests• Train various teams on our backup solution of Commvault• Maintenance and performance improvement of Customer Backup Environment.• Confirmed all SOX compliant backups completed successfully and generated a SOX systems tracking reports

Westminster, Colorado, Us

Westminster, Colorado, Us

Professional ExperienceMonitoring and troubleshooting the entire IT stack (data center, network, storage, servers and applications/services) and communicating issues / status to all relevant personnel. Train technical staff on new or current applications and infrastructure components. Advanced troubleshooting skills Identify and resolve factory outages. Create documentation for existing factory or infrastructure components including but not limited to new problems, troubleshooting steps and reduce risk of outages.Key responsibilities• Troubleshoot issues that arise with the infrastructure components using advanced troubleshooting and skills to identify and resolve factory/infrastructure problems or escalate to 3rd level support personnel• Create documentation for infrastructure/application administrative process and procedures which includes but not limited to; o SM restart (Storage Manager) and DS (DataServices) stop/start these documents have effectively decreased factory down time from 24 hours plus outage to less than 30 minutes. This was by identifying major components that are critical.• Monitor performance of the network, storage, servers and applications, from the perspective of the horizontal views of the infrastructure (e.g., all network, all Unix servers) to the vertical views of the business groups (e.g., all infrastructure components delivering service to the Mission Control Center). • Report or resolve issues within the IT infrastructure:o Storage ,networking problems, VM, Linux, IBM Tape libraryo Grounds Systems include SM, DS/factory components• Propose changes / improvements to the processes and procedures that will improve operational efficiency, provide better service, etc• Assist in performing process quality and compliance audits. Supports enterprise-wide compliance with enterprise standards, processes and policies• Serves as shift manager role to fill in coverage needs

Build and manage a TSM-based storage architecture supporting the AIX/Linux/HPUX and Windows environments, including, capacity planning and maintenance, Performed detailed troubleshooting. implement necessary changes, modifications and patches, Set up and monitor backup on systems using perl/select command scripts, Provided incremental and full backups as scheduled and data restoration, including restores on all muli OS platforms. Configure new TSM clients as neededIndepth knowledge of Tape library hardware and SCSIResponsibilities; For installing, configuring and managing data on disk storage devices, lan-free, VTL and  magnetic tape. Responsible for ensuring that the data is accessible and recoverable ensuring that there is available capacity for allocation of new data and archiving or  removing obsolete data from the systemTSM;Problem determination with failed backup & recovery. Advanced problem determination with TSM [Tivoli Storage Manager] server ralated problem. Technical problems that crash the TSM server. Log pinned, hung backups, hung sessions and database space problems. In depth knowledge on resolving Tape space/lan free volume problems. Setup Unix environments with auto scripts for TSM backups schedules. Install/setup and troubleshoot Oracle TDP application. Troubleshoot TDP failures/rman error reports for TSM backups. Maintain and manage VTL's [virtual tape libraries]

Boulder Providing support for Multiple accounts. This consisted of monitoring various alerts and server outages. Verified; file space, server outages, and TSO problems. Account server environments consisted of UNIX, Windows-based, and mainframe operating systems. Monitoring tools used; Tivoli and web based Tivoli. Terminal services environment consists of Citrix.Greenwood VillageResponsible for providing level 2 server support for Travel Port, Avis, Realogy, and Wyndham accounts supporting over 3,000 client server environments. Client account server environments are comprised of UNIX and Windows-based operating systems with web server environments consisting of Apache, Weblogic, and I Planet platforms. Monitored, backup & recover of data using TSM v5.3. Terminal services environment consists of Citrix.To aid in performance diagnostics and troubleshooting of client server environments, monitoring products HP Openview and SiteScope are utilized in addition to various server-side debugging scripts. Training of peers and new personnel on products and processes is also a core responsibility.