Responsible for overseeing daily operations, including developing client base, managing workflow and valuations of residential real estate. Built long-term relationships with primary lending institutions, attorneys and private clients through direct marketing and referrals.● Secured, developed and maintained client relationships in the mortgage and legal industries, ultimately building a client base of more than 15 established lenders,including BB&T, HUD, Primary Capital Advisors, US Bank and Ameris Bank, resulting in a 100% increase in revenues over a 5 year period● Continued appraisal education to further qualifications to complete complex assignments with a greater scope of work● Expanded technology to speed production and accuracy of appraisal assignments in a drive for better customer service● Researched, analyzed and developed accurate appraisal and review products for various industries● Consulted for banks, developers, real estate agents and legal professionals in regards to their independent business needs● Specialized in valuations for attorneys for wills, estates and trusts, resulting in a 20% increase in revenue● Provided exceptional customers service for our clients, ultimately leading to long term relationships and a growing referral pipeline