A qualified, friendly, patient and accomplished local guitarist with experience of teaching at all levels.

• Responsible for day to day management of staff and workload of a Doctoral Programmes Office• Secretary to the Doctoral Programmes Committee• Student Relations Manager• Responsible for policy compliance

• Lead on student funding competitions• Policy lead on thesis management• Lead on student training• Admissions lead for a division of Manchester Business School• Event organiser for the Annual Doctoral Conference• Responsible for data accuracy within the department• Responsible for office procurement

Working in the Registration and Tuition Fees Team at The University of Manchester, I was responsible for the receipt of multi-million pound payments from the Student Loans Company. Heavily customer service focussed role, loading with local councils and providing first class customer service to Manchester students and staff. Also assisted with Student Registration and Research Council payments.

Temporary role in a busy credit control department collecting direct debits, following through debt collection procedures with both students and companies and actively involved with Student Registration

Supervising Staff, Managing Stock, Training and leading a full bar operation in an extremely busy environment