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@aviva.com
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Dan Window is listed as Team Manager at Aviva, a company with 28060 employees, based in United Kingdom, United Kingdom, United Kingdom. AeroLeads shows a work email signal at aviva.com and a matched LinkedIn profile for Dan Window.
Dan Window previously worked as Retirement Specialist Team Manager at Friends Life Uk and Technical Advisor at Friends Life Uk. Dan Window holds Bachelor Of Science (Bsc), Sports And Exercise from Canterbury Christ Church University.
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Driven Team Manager with a passion for driving better customer outcomes. Rich experience analysing data and simplifying process to deliver increases in first point resolution, TNPS as well as FTE efficiencies. A strong relationship builder, leading working groups across multiple areas and locations as well as presenting customer data to internal and external stakeholders. Has held managerial roles in fast paced contact centre and administration areas to great success. Managed people through redundancy and significant industry change.
Listed skills include Financial Services, Pensions, Customer Service, Retirement, and 16 others.
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Dorking
- Performance management for up to 20 direct reports in a corporate pensions administration environment- Leading working groups to improve our customer measures including a group analysing our TNPS feedback across 3 areas and 2 locations- Presenting and articulating customer data to visiting internal and external stakeholders including CEO, COO and many of.
- Performance management for 14 direct reports in a busy contact centre environment- Workflow management of; inbound and outbound calls, administration work as well as webchat- Managing through periods of great change (including legislative, process and product)- Involvement as an SME as part of a task force to design and review LPDs and PPDs to facilitate.
- The daily production and analysis of stats (both team and individual level)- Identifying areas to improve processes to; benefit the business and enhance the customer journey- Providing colleagues with detailed, evidence based feedback and coaching them to help improve performance- Auditing work for 11 months of the role in accordance with company and.
Other employees you can reach at aviva.com. View company contacts for 28060 employees →
Colm Crowe
Colleague at AvivaLondon, England, United Kingdom, United Kingdom
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DJ
Derrick Johns
Colleague at AvivaToronto, Ontario, Canada, Canada
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MS
Mayank Soni
Colleague at AvivaPune, Maharashtra, India, India
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PG
Philip Gallagher
Colleague at AvivaGalway, County Galway, Ireland, Ireland
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JR
Joanne Rottger
Colleague at AvivaUnited Kingdom, United Kingdom
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MB
Martin Burns
Colleague at AvivaIreland, Ireland
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RN
Rodica Noscova
Colleague at AvivaChişinău, Chișinău, Moldova, Moldova, Republic Of
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MW
Michele Walshe
Colleague at AvivaIreland, Ireland
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EP
Emma Paton Acii
Colleague at AvivaGreater Glasgow Area, United Kingdom
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FP
Florence Pond
Colleague at AvivaLondon, England, United Kingdom, United Kingdom
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Activities and Societies: Canterbury Christ Church University Cricket Club
Activities and Societies: Reigate College Cricket Team
Quick answers generated from the profile data available on this page.
Dan Window works for Aviva.
Dan Window is listed as Team Manager at Aviva.
AeroLeads has found 1 work email signal at @aviva.com for Dan Window at Aviva.
Dan Window is based in United Kingdom, United Kingdom, United Kingdom while working with Aviva.
Dan Window has worked for Aviva and Friends Life Uk.
Dan Window's colleagues at Aviva include Colm Crowe, Derrick Johns, Mayank Soni, Philip Gallagher, and Joanne Rottger.
You can use AeroLeads to view verified contact signals for Dan Window at Aviva, including work email, phone, and LinkedIn data when available.
Dan Window holds Bachelor Of Science (Bsc), Sports And Exercise from Canterbury Christ Church University.
Dan Window is listed with skills including Financial Services, Pensions, Customer Service, Retirement, Contact Center Management, Insurance, Stakeholder Management, and Investments.
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