Total Quality Logistics (TQL) is the nation’s 2nd largest freight brokerage firm. For over 15 years, we’ve specialized in arranging the transportation of full truckload shipments for thousands of companies across the country and various industry segments.Responsiblities include:• Generating new business leads and setting appointments • Making sales presentations to prospective clients• Negotiating shipping rates with carriers• Managing daily shipping schedules and dispatching trucks for freight pickup• Maintaining regular contact with existing clients to determine their daily and weekly shipping needs• Providing responsive customer service and resolving client issues quickly and efficiently• Ensuring that all client freight loads are shipped on time• Following up on client referrals• Meeting or exceeding all performance goals

DTI is the nation's largest independent provider of e-discovery, managed document review, facilities management and knowledge process outsourcing. DTI serves the nation's leading law firms and Fortune 500 corporations through its 28 highly secure service centers located in major cities across the United States.Responsibilities include:· Ensure exemplary service to clients.· Provide oversight on all projects to guarantee on time completion and accuracy of all jobs.· Personally retrieve any projects to be processed, and deliver completed jobs.· I specialize on building client relationships.· Increase client utilization by building rapport and trust.· Answer any potential questions or concerns they may have regarding the project.

The Darden family of restaurants features some of the most recognizable and successful brands in full-service dining: Red Lobster, Olive Garden, LongHorn Steakhouse, Bahama Breeze, Seasons 52, The Capital Grille, Eddie V's and Yard House. Our brands are built on decades of learning from our guests. Their culinary inspirations come from the fishing villages of Maine, the family tables of Italy and the American West – icons that reflect the rich diversity of those who visit our restaurants. Responsibilities included:· Provide excellent customer service to ensure a positive dining experience for patrons in a high volume environment.· Maintain a clean-orderly, visually appealing workstation to enhance bar guests experience.· Craft custom and standard alcoholic beverages for bar guests, and restaurant patrons.· Exhibit a pleasant and friendly attitude conversing with bar guests while filling orders.· Present a professional, polished appearance.· Responsible for prepping workstation of fully stocked product, condiments, and glassware.· Train and mentor new staff.· Assist servers during high volume hours.· Accountable for cash and credit card transactions and bar register reconciliation.

Service/Client Manager Krafka Lawn and Landscape has years of experience in the Architectural & Engineering Services. Based in Solon, Iowa, Krafka Lawn and Landscape Services, provides services to a diverse range of customers throughout the region, both commercial as well as residential. Responsibilities included:· Directly interfaced with clients to determine their needs.· Work with the engineering team to provide accurate quotes for our clients.· Supervised projects to make sure that the client was provided with reliable lawn and landscape services.· Managed safety inspections and weekly maintenance of equipment.· Assisted with consultation, design, and installation of trees, shrubs, plants, retaining walls, patios, and waterscapes.· Demonstrated skills of customer service, adaptability, and leadership for junior staff.